Sam's Club reviews

3.3

51% would recommend to a friend

(12,902 total reviews)
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Latriece Watkins

63% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing company, coworkers were great, and the overall atmosphere was welcoming.

Cons

The older team leaders and management almost all have bad attitudes, gossip like teenagers, and run the store like it's a high school. Surprisingly, the younger managers(30 years old and younger) come off as far more mature when speaking to you. Older managers have huge chips on their shoulders and ego issues that lead to constant patronizing and condescension. They seem to especially hate it when you have more experience than they do and know what you're doing. I've worked in retail for 14 years, and never have I come across management that was this egotistical while holding positions that people a couple of years out of high school with no degree could obtain.

5.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO, nice staff, good pay

Cons

None that i can think off.

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Sam's Club Response
1w
Thank you for taking time to share our Sam's Club experiences in this review.
3.0
Aug 24, 2025

A check

Recommend
CEO approval
Business Outlook

Pros

No one in leadership cares about what is going on in the cafe because they don’t want to be caught up in the cafe.

Cons

Everyone avoids the cafe because they don’t want to be caught up in the cafe.

Viewing 349 - 351 of 12,902 Reviews

Glassdoor has 14,159 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.