Sam's Club reviews

3.3

50% would recommend to a friend

(12,906 total reviews)
avatar

Latriece Watkins

58% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Jun 9, 2025

Good Pay, Bad Management

Recommend
CEO approval
Business Outlook

Pros

The pay was good at the time (unsure what it's up to now) and having a set schedule was nice for planning things. Quarterly bonuses and protected time off in case of emergencies were also a bonus.

Cons

The management there was mostly not helpful. Some days you'd barely see one of the Coaches (managers). If you did see them they usually showed up to complain about something, so seeing them became a negative. They took delegating way too seriously. Moving up is saved for brown nosers or people management knows from outside the company.

avatar
Sam's Club Response
1y
Thank you for sharing this detailed review. This is really important feedback.
4.0
Jun 9, 2025

Good place but busy

Recommend
CEO approval
Business Outlook

Pros

Decent pay, nice people to work with

Cons

Can get very busy, especially during holidays

avatar
Sam's Club Response
1y
Thank you for being a valued member of the Sam's Club team and for sharing this review.
5.0
Jun 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Not busy and am able to do all the work in a reasonable manner. No rush at all.

Cons

Sometimes, too slow but have to stay the full 10 hours.

avatar
Sam's Club Response
1y
Thank you for being a valued member of the team and for taking time to share this feedback.
Viewing 460 - 462 of 12,906 Reviews

Glassdoor has 14,163 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.