Sam's Club reviews

3.3

50% would recommend to a friend

(12,909 total reviews)
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Latriece Watkins

60% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Jan 23, 2014
Recommend
CEO approval
Business Outlook

Pros

If you work here, some floor managers can be friendly, caring. The people you will work with can certainly be nice.

Cons

You will find that upper management has little concern for your well-being, and little respect for you as a worker, or as a person. Recently even small benefits--such as an additional $1/hour on Sundays--have been cut. They expect--and enjoy--a high turnover rate, especially with cashiers. If you make a mistake, you will be written up. If you're written up two times, you cannot be promoted (or transfer to another club) for a year after that write up. If, within that year, you're written up a third time, essentially you're fired. But I wouldn't worry about that "cannot be promoted" business, since there is very little chance you will grow in this company. Managers will have unreasonable expectations for you, and you will have an unfair annual evaluation, as a way to justify a standard low yearly raise. You will get a $0.40 raise every year--it will only be forty cents, there is no chance to have a raise higher than that. Apparently, years ago, someone once got a $0.50 raise; but as far as I can tell, for the past few years, and for years to come, there is no chance of that happening. Don't work here.

3.0
Jan 23, 2014

Ok

Recommend
CEO approval
Business Outlook

Pros

Meet great people, members and associates

Cons

Club Management and up higher

3.0
Jan 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay, people & experience. The company had good family values until five years ago?

Cons

Upper management is running off all long term field managers. Everyone I know that works for the company feels like the will be fired at any moment.

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Glassdoor has 14,165 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.