Sam's Club reviews

3.3

50% would recommend to a friend

(12,905 total reviews)
avatar

Latriece Watkins

58% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Jun 4, 2013

Interesting

Recommend
CEO approval
Business Outlook

Pros

Good experience if you want to work in customer service. Most of the coworkers were nice, some general problems with customers but nothing major. Very competitive, if that is was some are looking for.

Cons

People are only appreciated if they make alot of sells, not if they are otherwise outstanding employees. The most important thing to them is not customer service, but making money, and selling memberships, even if you have to lie to do so. Almost like a used car lot.

2.0
Jun 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Can get your shopping done on the way home before leaving your job.

Cons

Constant schedule changes, vacation days never get approved so you cannot book any planes, hotels, cruises or even a single day's concert event.

2.0
Jun 2, 2013
Recommend
CEO approval
Business Outlook

Pros

You can wear whatever you want, they're closed for major holidays and close at eight thirty every night. There's lots of opportunity for changing job positions within the company.

Cons

There is a lack of training in the management end due to a high turn-over rate. There are severe communication issues between associates and management.

Viewing 12424 - 12426 of 12,905 Reviews

Glassdoor has 14,163 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.