Sam's Club reviews

3.3

50% would recommend to a friend

(12,909 total reviews)
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Latriece Watkins

60% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Jun 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Met some cool people Flexibility with your schedule In a tough economy they will hire you in with little work experience.

Cons

-Dealing with rude customers. -Never schedule enough workers. Lines always long. Let's not get greedy Walmart. How about instead of saving an extra 60 dollars we schedule another worker. This is a billion dollar corporation, it's not asking for much. -Too much gossip and drama at times. Like high school all over again. -Sometimes dull and repetitive. -Pressure to ask every member every time about upgrading their accounts and applying for credit cards. Sometimes management hides and watches you. Members have to hear all about it from both greeters at the door and sometimes even from a person independently paroling the store. And this is even if they get past the pestering direct tv and home improvement salesmen directly following the 2 greeters. By the time the member gets to you at the checkout they are annoyed and fed up and take it all out on you if you even open your mouth. -Not enough incentive for all the work you put in to sell. For example you get a top down sale for 100 dollars. Any other sales job out there you would receive a cash commission. Here you receive a mini candy bar and sometimes a balloon to put up next to your register. The once a year Sam's Share bonus isn't enough. Most people can't even take advantage of it because it's given out only one time in February. -Need supervisor assistance for everything. It takes forever to get somebody over for a key turn. You need it for opening your register, price overrides over 5 dollars, signing a customer up for credit or plus, suspending or aborting a transaction, etc. After a few months of good work let a cashier take on some responsibility. You trust us with thousands of dollars worth of transactions a day, let us be able to open our register or handle a 5 dollar price override.

1.0
Aug 14, 2010

I regret it. . .

Recommend
CEO approval
Business Outlook

Pros

Some of the cashiers I work with are cool thats about it.

Cons

I've only worked for Sam's for about a month now. If I wasn't desperate for a job I would have left days ago. They force all the cashiers to sell credit cards/plus memberships. Your constantly being watched and hounded by a COS to sell, sell, sell! What I hate the most is, when your trying t sell it to someone and a "plus champion" comes and pretty much takes over by putting in their 2 cents and takes credit for the sale. Everyday I have to worry about this! Its way too much pressure on a person! I go home everyday depressed. I'm sure my fiance is tired of me complaining lol. I'm in the process of looking for a new job right now. I can't take this place anymore. If anyone is thinking about working as a cashier at Sam's don't bother. If you want to be stressed and overworked go for it!

1.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

1. Great way to meet new people 2. Decent pay- a little over min wage 3.

Cons

1. If your not popular, a COS, Team Leader, or Manager. Then you have no say so in ANYTHING!!! 2.Why are mangers always on their phone? -Well i cant speak for every Coach, but mine are always on the phone!!! If their not on the phone then their in the office sitting down talking to each other. 3.At the morning meeting we have we talk about our credit sales and plus sales, and they thank eveybody, BUT THE CASHIERS WHO ARE BASICALLY GETTING THEM ALL!!!!!! 4. Members are Terrible. Most of them are old and dont really know how to use a credit card 5. Management are always pushing credits and pluses, but dont want to show you how to get one. 6. "Just get one" is not very motivating!!! Ya cant force people to but something they dont want. I could go on but im not allowed to vent!! lol

Viewing 12538 - 12540 of 12,909 Reviews

Glassdoor has 14,165 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.