Sam's Club reviews

3.3

50% would recommend to a friend

(12,909 total reviews)
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Latriece Watkins

60% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Dec 10, 2010

Working at Sam's Club was very confusing.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there are some good opportunities for growth if you are able to get in good with management. otherwise if will be very frustrating.

Cons

The management is always changing!! It is very hard to feel secure about your own job when the top managers are being fired or replaced, and that's not due to them moving up in the company. It seemed like it was fairly easy to become a manager but very hard to keep that position. Many of the managers ended up stepping down to lesser paying and lower positions.

1.0
May 17, 2010
Recommend
CEO approval
Business Outlook

Pros

the people i worked with were nice i always got hours i made at least 450 every two weeks which is not bad for a highschool student

Cons

you have to work 6 days week they wont give you the days off you want they dont give you your breaks on time they will make you stay 1 or 2 hrs after your scheduled off time to make sure the store is clean which is what the people on the floor were supposed to do

2.0
Apr 8, 2010
Recommend
CEO approval
Business Outlook

Pros

The pay is above average for most positions. I started as a Cashier (now in Cafe) and entered in at a Level 3 paygrade which paid $1.50 above my state's minimum wage of $8.00. If you can wait it out, there seems to be room for advancement and to change departments within the company. I'm currently part-time and a lot of the full timer people I've spoken with seemed to have had to wait at least 2 years for an open FT position.

Cons

Your hours will be cut in a heartbeat, even if the store is busy or your department needs you. My departments in always understaffed but there is "no budget" for hours. I went from getting at least 20-25 a week to less than 17 a week. I'm lucky if I get 15 anymore. It is very busy and having a staff shortage can make it even more hectic and stressful. It is also very hard to get time off. If you call in for being sick you better have a doctors note because you are only allowed 3 unexcused absences every 6 months. If you are like me and don't have health insurance, this pretty much leaves you SOL. Too bad you have to be with Sam's for 2 years as a PT employee before they will let you buy into their very expensive healthcare plan.

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Glassdoor has 14,165 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.