Sam's Club reviews

3.3

51% would recommend to a friend

(12,899 total reviews)
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Latriece Watkins

63% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,899 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Jul 20, 2012

Overworked and Underpaid

Recommend
CEO approval
Business Outlook

Pros

The company will give you hours if needed. There were times where I came in early just to get some more hours and they allowed it. They were very flexible with my schedule when I was in school and I liked my co workers. They were the reason my job went by so fast. Also experienced some nice customers. They also fed us from time to time. Free membership and health benefits.

Cons

The pay doesn't at all equal up to how much or how hard you've worked. I started off at 8.40 and got a 50cent raise after a year. if you're trying to pay REAL bills, this is not the job for you. If you're in college, the pay should be good but you wont have a social life anymore. They will overwork you. If you were working on the floor in a department, they will make you work in other people's departments even if you're not done with yours. I worked in the freezer/cooler and I always had to close by myself making me the absolute last daytime person to leave. Managers nagged super hard about small things and was not at all sympathetic to the fact that I was working a department by myself with over 200 customers. I also worked as a cashier and I transferred from there because of the whole plus card thing. The plus cards actually determined if you kept your job or not. The only time the managers liked you is if you were selling plus cards and even then, they would fire you for something else. 100% transferring was a killer because you had to transfer everything from one cart to another with NO help. The customers were no help and would get mad if you're going too slow. If ONE thing was not transferred, you would end up in the office with a write up. When it was time to go, the managers would keep us there doing stupid stuff that wasn't even in our department. Overall,my views about sams club is that they are a money hungry, understaffed, organization that see their employees as nothing more than a number that's suppose to work like Hebrew slaves and get paid pennies out the dollar. Sams club is going down the hole slowly but surely if they keep this up with what they're doing.

4.0
Jul 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Sam's club gives over $500 a min back to communities and charities, as well as donates to any charity an associate personally gives time or money to.

Cons

As a cashier, there's alot of pressure to sell upgrades and lines of credit to members daily. Weekly goals are unrealistic.

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Glassdoor has 14,155 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.