Sam's Club reviews

3.3

51% would recommend to a friend

(12,898 total reviews)
avatar

Latriece Watkins

63% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,898 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
4.0
Apr 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Always busy in terms of workload, and new items are being introduced. The employees are focused on serving the members. There is a great deal of accountability in terms of performance on all levels. Employees are encouraged to be creative and arrive at new ideas. Employees are friendly and building relationships is easy.

Cons

Not enough full time positions, most are part time. Lines are long at the checkout. Managers are slow to respond. At times there is a lot of micro-managing. Communication is lacking from teamleads to workers. Often there are not enough employees to run the store efficiently. Employees are asked to work in positions that they are not trained in. More interested in quantity than quality in service, products and employee expectations.

1.0
Apr 27, 2012

very disatisfied

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the pay is ok if it is a teenagers first job you get paid a lil more then minimum wage.

Cons

you have A lot of ignorant people coming into sams club but dont get me wrong any placeyou work that is always going to be the same, but you have some managers who are lazy and dont do anything they never come out and everytime they do something they act lie they did so much and stop what they are doing and to get an associate to do something that is not really their job.

Viewing 12643 - 12645 of 12,898 Reviews

Glassdoor has 14,154 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.