Sam's Club reviews

3.3

51% would recommend to a friend

(12,899 total reviews)
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Latriece Watkins

63% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,899 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Oct 15, 2012

Sales Associate/Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers were great to be around. Some management were very admirable and respectable.

Cons

A lot of power-tripping managers.

2.0
Oct 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Well if you are in Management the Pay is Pretty Good. Managers start at 61k per year and you do receive compensation for Mileage during training. You also receive some great certifications like becoming Food Safety Certified. You will learn about Osha Requirements, Fema, and Family Medical Leave Act. You will have a better understanding about how to run a business.

Cons

Well this company is, lets just say kindly, the worst experience I ever had and that's by a lot. You are treated extremely badly by the Gm's. Depending on the Gm you will be attacked or protected by them. The Upper Management Reminds me of Moonies, Born again Christians in as much as that they use the same language. They are very nice to you to your face and then do everything possible to place in you a position to fail. The Reason you go into a Walmart or a Sams club and never see management visible is because of the fear of the Associates. The culture is set up that any frivolous charge must be investigated as if the charge where valid. Managers have no option but to limit their interactions with associates and just write them up(Coaching) to motivate associates. Who then can go to GM to complain. The Gm again is either going to protect you or hurt you and they generally treat all Assistant Managers as unworthy serfs.

3.0
Oct 10, 2012

Great people and managers, poor company policy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are generally some great people, the managers I've seen have always been shown to care even when they have twenty more important things to do, they've set aside time for me and co-workers no matter what.

Cons

Some extremely rude customers, but that goes for every retail outlet. They are extremely strict over hours and even cut short several people who are part time but bust their ass making departments look great.

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Glassdoor has 14,155 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.