Sam's Club reviews

3.3

50% would recommend to a friend

(12,882 total reviews)
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Latriece Watkins

59% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

1. Great way to meet new people 2. Decent pay- a little over min wage 3.

Cons

1. If your not popular, a COS, Team Leader, or Manager. Then you have no say so in ANYTHING!!! 2.Why are mangers always on their phone? -Well i cant speak for every Coach, but mine are always on the phone!!! If their not on the phone then their in the office sitting down talking to each other. 3.At the morning meeting we have we talk about our credit sales and plus sales, and they thank eveybody, BUT THE CASHIERS WHO ARE BASICALLY GETTING THEM ALL!!!!!! 4. Members are Terrible. Most of them are old and dont really know how to use a credit card 5. Management are always pushing credits and pluses, but dont want to show you how to get one. 6. "Just get one" is not very motivating!!! Ya cant force people to but something they dont want. I could go on but im not allowed to vent!! lol

3.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Got time off when i needed it, benefits are ok, Bonus every year($300- $750) varies with store. friendly employees. Have a cafe for lunch thats dirt cheap

Cons

Cashier is probably the hardest cashiering job anywhere,they have a transfer rule which means you must move every item from one cart to the other( this gets old fast when you have to move 40lb water cases and 80 lb salt bags several times a day, and yes im in great shape. Not only that but you have to get hassled all day about selling memberships and credit card all day long in which very few customers are interested in. When i went to the sales floor it was slighlty better but still very hard work especially when you are short handed in your department which happened often because management loves to squeak by on a low payroll, this would not be soo bad if management would pitch in and help on some of the tougher days but they will only continue to bark out more orders to make your day that much harder while they walk around on their cell phones and talk to their famalies all day. I am not a lazy guy by any means, In fact I have been one of the favorite workers for all of the places I've worked including here but when i say you will work you will work.( this could also be because i work at the one of the busiest Sam's clubs in america) The first year i loved it but then changes occured where the goal went from customer sevice to taking as much money from them as possible. Maybe A slower Sams Club is different but be warned!!!

5.0
Jul 20, 2010

receiving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

relaxed work environment, great benefits

Cons

working weekends maybe but not so bad they will work with you and let you have time off.

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Glassdoor has 14,136 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.