Sama reviews

3.5

82% would recommend to a friend

(480 total reviews)
avatar

Wendy Gonzalez

71% approve of CEO

37% positive business outlook

Sama has an employee rating of 3.5 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sama employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

480 reviews
4.0
Mar 3, 2015

Great mission, sometimes needs help with execution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Samasource is full of smart and enthusiastic people. People are generally eager to help you when you need it. There's tons of room for growth. For a non-profit, their compensation packages are pretty competitive.

Cons

While there may be tons of room for growth, the path for that growth is not always well defined. Also, the passion about the mission can actually lead to burn out quickly. The company needs to be more proactive in not allowing its people to get to that point.

avatar
Sama Response
10y
Thanks for this candid and thoughtful feedback (especially about the comp, as we're doing all we can do make it competitive for a non-profit). Your view on prioritization is spot-on. This isn't always visible to employees, but in the past we've been dragged in different directions based on funding availability -- grants are often won by pitching new ideas as funders are reluctant to fund core operating costs. We've shifted things around considerably in our fundraising strategy to try to move away from this, but it affects nonprofits all the time and is one of the major challenges in getting to scale. Finally, we are making some organizational changes in the coming months that will focus us a lot more. I look forward to seeing how you feel about this in six months.
4.0
Feb 23, 2015

Growing company doing great work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people - lots of talented, interesting people. Rewarding work that makes a difference in peoples lives. Open start up culture. Strong management team that is working hard to build relationships. Company looking at different ways to improve the employee experience and continue doing meaningful work.

Cons

Location - right in the heart of the mission and can be a difficult place to come to work. But the company knows that and is addressing it. Also, because it is a start up, it is sometimes easy to get pulled into something with very little notice. This can make it stressful to stay on track and get everything done. And there can be some hostility between certain departments that needs to be addressed.

5.0
Jan 8, 2015

Fabulous Working Environment, With a Few Kinks!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The people here are by and large the most intelligent, hardest working, and wonderful you could hope for. It feels like a family much of the time! -The office itself is quite nice, with fun amenities like lots of snacks, beverages, and it's dog-friendly! -The mission of the organization is fantastic, as are the people we work with overseas. -Schedules are very flexible, and though there is a ton of work to be done, you are still able to work around your other commitments. -Benefits are more than adequate, and include full health, dental, vision, life, plus little bonuses like cell phone and gym stipends.

Cons

-Leadership can be garbled at times. Individual teams are wonderful, but there is sometimes friction between teams and C-Level staff is often too distant or ill-informed to provide any assistance. -The actual building that houses the office and the area of the Mission are pretty awful and scary. Once you get off Mission St there are lots of wonderful restaurants and shops, but the immediate area is gritty and dangerous. -The CEO is a visionary and very intelligent, educated, and hard working, but extremely difficult to relate to. I think this is typical for big-idea people, but it can be grating on an interpersonal level. Most frustratingly, you can expect that it will always appear that Sama is a one-woman show (it's not, really, there are dozens of incredible people behind the scenes who make it happen!). Of course, we wouldn't exist without her, but it would be nice to feel a little more valued by her for making Sama what it is today.

Viewing 469 - 471 of 480 Reviews

Glassdoor has 660 Sama reviews submitted anonymously by Sama employees. Read employee reviews and ratings on Glassdoor to decide if Sama is right for you.