Endless meetings and chronic emails are boring and useless for the most part. The management of patient access in the heart hospital is ran by a limited person. morale is very low. The supervisor hires lazy people and turnover is extremely high. teamwork and respect among staff dropped terribly. The manager doesn't know the employees or their work, but gives raises based on her biases from picking personal favorites instead of on performance of her staff. She demonstrates poor judgement. Example, Complaints from patients and their families are frequent regarding her favorite coworker she lets roam free like a big overweight jerk, who's only nice to the nurses but verbally abuses his equals, patients and family members. Someone even stopped me on the street and asked about the big bully who hangs over the edge of the podium and makes snide looks to all the passerby's! I was ashamed to be associated with such people because I'm proud of my work and what I do. Many employees complain to each other but we just suck it up because our cries won't be heard by anyone and we all have a fear of retaliation. There's no oversight on patient access supervisors. Several need to be fired and we need to be supervised by people with actual management training and leadership experience, preferably omitting those only working for an impressive sounding title and a cushy paycheck. why not hire those who care about people and patients? More money need to go to doctors, nurses, and those who have patient contact, not to middle management jerks who aren't good at what they do!
