Sapiens reviews

3.3

57% would recommend to a friend

(1,354 total reviews)
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Mike Ettling

75% approve of CEO

57% positive business outlook

Sapiens has an employee rating of 3.3 out of 5 stars, based on 1,354 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sapiens employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
May 4, 2023

Sapiens - it's about the people

Recommend
CEO approval
Business Outlook

Pros

The people. Great that fun to work with

Cons

Big company lots of department

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Sapiens Response
3y
Thank you for taking the time to leave a review about your experience working at Sapiens. We are thrilled to hear that you have enjoyed working with the people at our company and find them to be great and fun to work with. We appreciate your feedback about the size of our company and the number of departments. As we continue to grow and expand, we are always looking for ways to improve our operations and make our organization more efficient and effective. Thank you for your support and for recognizing the hard work of our management team. We will continue to strive to provide our employees with a positive and fulfilling work environment. Best regards, Sapiens HR Management
4.0
May 3, 2023

Good company

Recommend
CEO approval
Business Outlook

Pros

Good for insurance domain profile

Cons

Salary is just okay here

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Sapiens Response
3y
Thank you for taking the time to leave a review about your experience working at Sapiens. We are glad to hear that you find our company to be a good fit for you. We appreciate your feedback regarding the salary at Sapiens. As a company, we strive to offer competitive compensation packages to attract and retain top talent in the industry. We constantly evaluate our compensation practices to ensure that they remain fair and competitive with the market standards. We value our employees and want to make sure that they feel valued and appreciated. If you would like to discuss your compensation package or any other concerns, please do not hesitate to reach out to your manager or the HR department. Thank you for your hard work and dedication to our company. We are glad to have you on our team. Best regards, Sapiens HR Management
1.0
May 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Any non-managerial/non-lead employee I interacted with have been really good at their job, more than helpful and fast to response and was in control of the tech stack despite how outdated it was

Cons

Management progresses at turtle speed, takes literally weeks to organize simple 30 minute calls. When I started I specifically got hired with prior knowledge of my lack of experience for the role and need for orientation and mentoring, this was not only agreed but I was severely underpaid as part of the agreement until I reached the expected experience level. During my time, I was provided no orientation, no mentoring, nothing that was agreed on, I was given old recordings of video calls that are not even up-to-date with current system and text-to-speech training videos. Despite that, I managed to power through the mess of an orientation and was told by people in my team of my good performance and reached the expected experience level which of course didn't result in the agreed compensation increase. Tech stack is also really outdated and convoluted, what can be simple lines of codes by even the most beginner programmer is turned into unnecessary and slow in-house interfaces. This decision is not surprising from tech leads who are oblivious to even basic git features and asked multiple times to do manual reverts or tech leads who are always 2-3 hours late to work. I was laid off at the first opportunity after a massive project's cancellation due to how slow management handled the process and was blamed for performance issues despite no such issues existing. I was provided no guidelines on what expected performance was despite a year yet every teammate I interacted with noticed my good performance, despite that what was clearly a budget cut decision, that also resulted around 30 other employees being laid off, was blamed for performance because management couldn't admit their own incompetence.

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Sapiens Response
3y
Thank you for taking the time to provide feedback on your experience at Sapiens. We are sorry to hear that you feel that the management at Sapiens did not meet your expectations. We value your feedback and would like to address your concerns. We are pleased to hear that you found your colleagues to be professional and helpful. Regarding your compensation, we apologize if you feel that you were not fairly compensated for your work. We understand that compensation is an important factor in employee satisfaction and will continue to evaluate our compensation practices to ensure that they remain competitive with the market standards. We appreciate your feedback regarding the tech stack and the need to streamline our processes. We are committed to ongoing improvements in our tech stack, systems, and processes to ensure that we stay up-to-date with the latest technologies. Thank you for your feedback, and we wish you the best of luck in your future endeavors. Best regards, Sapiens HR Management
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