Sapiens reviews

3.4

56% would recommend to a friend

(1,351 total reviews)
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Mike Ettling

73% approve of CEO

56% positive business outlook

Sapiens has an employee rating of 3.4 out of 5 stars, based on 1,351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sapiens employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Oct 18, 2018

Software Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some nice people. Opportunities to travel

Cons

Very poor benefits package. In real terms my salary actually fell during my time there. Lots of redundancies in the last year, absolutely no job security with the very minimum redundancy package it can get away with. Company very focuses on costs and its share price. Atmosphere at Cardiff office is when will the next round of redundancies start and will I be next? Lots of good people leaving all the time with less and less experienced people being asked to do more and more. IT projects for big customers being coded by graduates with limited experience. Agile mythology being implemented but very limited training given to staff (only the cheapest online course they could find). Shambles, nothing like any agile environment I’ve worked in previously.

1.0
Oct 3, 2018

Never going back

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good building and location Some flexibility on start and finish times

Cons

Felt like a company asset not a valued employee Always felt I could be moved to a different project at any time whether I wanted to or not Minimal benefits Overtime pay doesn’t start until you’ve worked several hours

1.0
Aug 17, 2018
Recommend
CEO approval
Business Outlook

Pros

could work mostly from home on one of the project (thank god didn't have to travel to South Africa - but some colleagues had to); compensates the weekly commute flights for another project I guess

Cons

had 4 or 5 interviews, sometimes with tests; got offered a salary way below the advertised range, despite 7 years of experience in the field of decision management, including senior positions (oh, and the VP kept some of my work templates after an interview); repetitive spelling mistakes in the contract, including on my name (had to eventually use an online tool to correct the PDF, as UK HR couldn't be bothered getting it right). condescending attitude to clients by management, and sometimes to own employees as well. quasi entire UK team laid off following termination of client contract, except for the long-time manager (fair) and 2 resources brought from India on visa (unfair). no leave package, despite full utilisation outside training and holidays. (excuse: low earnings) Oh, and the company made an acquisition a few months afterwards.

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Sapiens Response
7y
Thanks for taking the time and sharing your feedback. I am sorry to hear that your experience at Sapiens was less than positive. There have been occasions where a role at Sapiens is advertised with compensation details and any subsequent offers are carefully considered and made based on the skills, qualifications, and experience of that individual. Interview documents i.e. notes, presentations, templates etc. are retained by Sapiens having been provided by the candidates during the interview process to demonstrate experience/suitability to the role. These documents are then held on an employee’s personnel record, in a secure environment, and following their departure from Sapiens expunged after 6 months to comply with data protection guidelines. In reference to termination by way of redundancy, a legally compliant and fair process is followed at all times. However, we do understand how upsetting this is as there is no nice way of terminating an employee, particularly when it is due to Business changes. In all cases, the company ensures that the redundancy process is managed with compassion, visibility, and support. We wish you the best of luck in your future endeavors and appreciate your time at Sapiens. Best regards, Sapiens HR Management
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