Does Sappi pay their employees well?

According to anonymously submitted Glassdoor reviews, Sappi employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Sappi. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Sappi?

47% of Sappi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sappi 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Sappi?

Customer Service Representative (9) , Machine Operator (8) , Engineer (5) , Process Operator (5) , Internship (4) , Maintenance Supervisor (4) , Technician (4) , E&I Technician (3) , Engineering Co-Op (3) , Industrial Mechanic/Millwright (3) , Intern (3) , Maintenance (3) , Process Engineer (3) , Production Operator (3) , Project Manager (3)

What are the pros of working at Sappi according to real employee reviews?

"Good benefits and getting a lot of days off duty" ((in 26 reviews)); "Pay is good for the area" ((in 25 reviews)); "People I work with are great." ((in 20 reviews)); "Work balance and good salary" ((in 8 reviews)); "Great team to work with." ((in 6 reviews))

What are the cons of working at Sappi according to real employee reviews?

"Long hours and little to no confirmation of contract renewal" ((in 6 reviews)); "The place is an absolute dump with asbestos, leaking ceilings, wet floors, and 0 leadership to the employees." ((in 6 reviews)); "Lack of work planning and communication." ((in 4 reviews)); "The management style can be a bit complex." ((in 3 reviews)); "No time off management stuck in 20 years ago" ((in 3 reviews))

What are employees saying about Sappi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sappi layoffs and their outlook for job security at Sappi in 2026.

What are the top reviewed Sappi locations?

Cloquet , Westbrook , Portland , Skowhegan , Boston , South Portland , New York , Allentown , White Plains , Muskegon , Hinckley , Bangor , Duluth

Sappi reviews

3.1

47% would recommend to a friend

(225 total reviews)

Steve Binnie

66% approve of CEO

40% positive business outlook

Ratings by category

3.2

Compensation and benefits

3.1

Diversity & inclusion

3.1

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.4

Senior management

Sappi has an employee rating of 3.1 out of 5 stars, based on 225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sappi employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

225 reviews

1.0

Jul 13, 2023

No

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is good and bonuses were a nice surprise. Doing well financially.

Cons

Staffed way too lean. No diversity beyond gender/female leaders. No vision for working on this either. White men get most of the good press and good rotation assignments in corporate. In mfg unions pretty much run the show and seniority is overemphasized. Policies around conduct are not applied evenly. There are not many hr people beyond generalists so it's not likely that anything will change for the better because everyone is too busy responding to crisis and they don't have time to make plans

4.0

Jul 13, 2023

customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great company culture, teambuilding activities, bonuses (e.g. free food and public transport season ticket) easygoing bosses

Cons

low salary, low increase, inequality in workload distribution because of people with good performance must compensate for people with weak performance

3.0

Jul 7, 2023

Great CSR team, but severely underpaid

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The team of fellow CSRs and Sales Managers are incredibly helpful and friendly people. The office and its environment is modern and clean, and there are several helpful extra benefits that the company offers, such as language courses, transit pass, fitness options, etc.

Cons

Higher management is trying to collect all of the workload into the Budapest office without significant changes in compensation. As a result, the CSR team is overworked and underpaid, with seemingly no plan to change this in a positive direction anytime in the foreseeable future.

Viewing 64 - 66 of 225 Reviews

Jobs at Sappi

Production Operator / Mill Reserve

Utilities Field Operator - Manufacturing

Mechanical Journeyman

Sappi

Sappi reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No

customer service

Great CSR team, but severely underpaid

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