Savers reviews

3.0

44% would recommend to a friend

(2,799 total reviews)

Mark Walsh

41% approve of CEO

40% positive business outlook

Savers has an employee rating of 3.0 out of 5 stars, based on 2,799 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Savers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jul 25, 2014
Recommend
CEO approval
Business Outlook

Pros

The discount on merchandise is the only thing. Except you need to wait 48 hours until an item has been on the floor to get that discount otherwise your paying full price (so I guess that can be a con as well)

Cons

The turnover rate here is so high it's just plain ridiculous. It felt like almost everyone hated working here, only working through it because it was a job. There was some people who I worked with who were great and very pleasant to be with but there were others who kissed up to managers and supervisors just to get farther. Kissing up seemed to be the only way to advance here. Aside from at least 1 person I can think of, most who got put in a lead or supervisory role didn't deserve it in my opinion. There was a handful of people I can think of who do deserve it and will never get it because of the way they promote, it's just plain wrong. The break room was absolutely disgusting. There was no training plan whatsoever. For the overwhelming amount of work they asked of us the pay was too low and the hours sporadic and ridiculous. Your workers deserve some form of benefits. I'm also amazed they haven't been shutdown yet for violating fire code. The backroom is WAY too small for the work they expect out of those working back there. It felt like a total sweat shop atmosphere. Most of the time it was hard to walk in the back without bumping into boxes, pallets, carts, bins or donated goods. I've never worked for a more condescending and stressful company like Savers. They will tell you to do something one way then change it up and say your doing it all wrong. Make up your minds. And the pricing is just ridiculous. Pricing an item at or more then face value. Do they even remember these items are all donated?

2.0
Jul 21, 2014

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

The company used to focus on the team, with a firm belief in internal promotion. When I first started with the company there were 6 month and annual reviews that were at least at the cost of living. Teams tend to consist of long-term team members, often with people staying with the company for 5 years or more. Full-time team members are eligible for paid vacation, sick time, excellent and affordable health care, and a 401k. Part-time team members also receive some paid vacation and sick time. Team member discounts are fantastic too!

Cons

In the last 3 to 4 years the company has lost its focus on the team , as evidenced by the change in the review structure and stopping regular surveys of the team to determine areas of improvement. Savers bought another company and instituted a number of changes based on that company's culture, which were not necessarily to the benefit of the team. Upper management makes decisions regarding lower managements career path that are not in line with either the strengths of the person in question or their goals. They also promote from within, which allows them can underpay management by as much as 10k, depending on the market and level of experience.

2.0
Jul 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The relationships you build with coworkers, supervisor was very nice, hours were the same every day

Cons

Dirty environment, hazardous, expectations when it comes to meeting quota, pay, management, training process. I couldn't even last a month there. The work is back breaking and your health can be at risk when sorting through donated clothing. My managers only seemed to care about meeting quota and making sales, which are important don't get me wrong, but they should put some care into their employees that are doing all the sweatshop-like manual labor.

Viewing 2635 - 2637 of 2,799 Reviews

Glassdoor has 2,870 Savers reviews submitted anonymously by Savers employees. Read employee reviews and ratings on Glassdoor to decide if Savers is right for you.