Savers reviews

extremely poor working conditions, misleading their customers, favoritism, inadequate management

The company has shifted from a collaborative management style to a top-down style where decisions are taken out of the hands of the key players in the store and placed in the hands of upper management (far above the store level). Store managers cannot even hire their own supervisors without complete approval and interviews by HR and upper management, meaning store managers do not have the final say. The company is using fancy internet personality surveys to determine if people might be good enough for even the assistant supervisor positions (which I saw them use 8 years ago with minimal success). The company is making decisions about potential supervisory candidates through phone interviews! The company will only hire 2 levels above, so for example if you want to be hired as an assistant supervisor, you basically have to have obvious store manager potential. You can imagine this is leaving the stores starving for leadership, as what person of store manager caliber wants to be an hourly supervisor and start at $11 something an hour??? The store I left, for example, had no Production Supervisor since last May, I did the work without the title because there was noone else to do it. I frequently did projects that were the Store Manager's responsibility, as well. We had no Assistant Supervisors in Operations for something like 6 months last year after we lost two Assistant Supervisors in Ops. and my Assistant (same title as me, but had been around for less time) had to do that job and try to help me. We also went through two main Operations Supervisors in the last year and a half. We've also had 4 District Managers since October! My main concern with the company is that it is poised to do great things, but not making good decisions about the store leadership roles.