Scantron reviews

2.8

47% would recommend to a friend

(201 total reviews)

Cathy Pickoski

45% approve of CEO

37% positive business outlook

Scantron has an employee rating of 2.8 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Scantron employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

201 reviews
1.0
Jun 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Can't think of any, except for the employees are great

Cons

Extremely poor leadership, have no idea what they are doing and unfortunately driving the company into the ground

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Scantron Response
2y
Thank you for your feedback. With a shift from prior outdated systems and platforms, we are moving into the new age with AI and systems and processes more suited to our business model. I know sometimes change can be hard, and a transition may have made your experience less than you expected. We are continually improving.
1.0
May 26, 2024

toxic company

Recommend
CEO approval
Business Outlook

Pros

provide company car that you can drive for free.

Cons

Inexperience regional manager watch you like a hawk. Stressful on the job. Send you to do work that you know nothing about the equipment. Toxic company to work for. The worst regional manager that I ever had. Yon don't get an appreciation phone call if you leave tomorrow. DON'T WASTE YOUR TIME WITH THIS COMPANY.

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Scantron Response
2y
Thank you for your feedback. We are currently soliciting feedback from the Field Service Technicians in Interviews, and are planning on adding programs and perks to help FSTs feel more included. We do work to promote from within, and are continually developing our management. We understand that during COVID, the FST position was paid a full salary but only had to work much less than 40 hours at times. Now that we have additional business, we are asking our technicians to work a full-time schedule. I wish you the best in the future.
2.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Some autonomy as you are able to manage your territory. The business stayed afloat during some bad economic times.

Cons

Low Pay Customer service has fallen tremendously in the past 2 years. I would say it's due to increasing technician workload to an overwhelming capacity. Normal work days have a lot of travel time that the company doesn't compensate you for. You're basically working 10+ hour days and only compensated for 8 hours.

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Scantron Response
2y
Thank you for your review. I'm sorry that you didn't believe you were treated fairly. We believe the non-exempt, salaried position of Field Service Technician, with the perk of a company car, is provided with fair and competitive pay. This position is paid a weekly salary, with opportunity for overtime, when the hours exceed 40 in a workweek. We are also happy to say that we provided merit increases this year based on performance, as well as across the board wage increases in 2021 and 2022.
Viewing 4 - 6 of 201 Reviews

Glassdoor has 206 Scantron reviews submitted anonymously by Scantron employees. Read employee reviews and ratings on Glassdoor to decide if Scantron is right for you.