Item: Scotiabank
Rating: 4
Author: Former employee - Customer Service Representative (CSR)

Question 1

Is Scotiabank a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Scotiabank have rated their employer with 3.7 out of 5 stars in 82 Glassdoor reviews. This is a lower than average score with the overall rating of Scotiabank employees being 3.8 out of 5 stars. Search open Customer Service Representative CSR Jobs at Scotiabank now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Scotiabank.

Question 2

Does Scotiabank pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Scotiabank with 3.2 out of 5 stars based on 82 anonymously submitted employee reviews. This is 14.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Scotiabank.

Question 3

How happy are Customer Service Representative CSR professionals working at Scotiabank?

Accepted Answer

65% of Customer Service Representative CSR employees at Scotiabank would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Customer Service Representative CSR professionals have also rated Scotiabank with a 3.5 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.7 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Scotiabank?

Accepted Answer

Financial Advisor (830), Customer Service Representative (621), Senior Manager (383), Manager (365), Senior Financial Advisor (309), Analyst (279), Business Analyst (229), Director (226), Customer Experience Associate (199), Small Business Advisor (169), Bank Teller (163), Customer Care Advisor (117), Associate (115), Intern (106), Assistant Manager (97)

Question 5

What are the pros of working at Scotiabank according to real employee reviews?

Accepted Answer

"Good benefit for medical and dental" ((in 1028 reviews)); "workers and other branch members that I've had the pleasure of interacting with are all great people." ((in 690 reviews)); "They have a good culture and environment that could learn to you a lot of things" ((in 670 reviews)); "Social Work and Work Life Balance is good" ((in 579 reviews)); "Well structured IT teams gives great avenue for IT professionals to explore and diversify their career." ((in 337 reviews))

Question 6

What are the cons of working at Scotiabank according to real employee reviews?

Accepted Answer

"Pay was low and non" ((in 490 reviews)); "poor management and just a mediocre company to work for" ((in 447 reviews)); "the basic salary is low and stressful" ((in 433 reviews)); "There are no training and development programs" ((in 155 reviews)); "long hours and lots of weekends/overtime to finish deals that isn't  compensated or recognized." ((in 147 reviews))

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