Scott Credit Union reviews

I am sorry to read your employment experience at Scott Credit Union did not meet yours or our expectations for employee satisfaction. Training is an important piece of employee success, and as a result, we have allocated significant resources to the development of a new training facility, increased training content, and invested in growing and developing the training team to allow us to better serve our employees through expanded content and more frequent training sessions. Additionally, we encourage our employees to share their thoughts by speaking with their management team during 1:1 and coaching sessions, completing the surveys that are periodically distributed, and engaging with our Ideas Program. Our Ideas Program, managed by the senior team who review and decision each and every submission, encourages both position specific and general ideas that will improve the day to day working life of our employees. The Human Resources Department is focused on the well-being of our employees, therefore I am sorry you felt as though you could not voice your concerns to my team. I encourage you to contact me directly to share your experiences. Please call 618.345.1000 and ask to speak with the Vice President of Human Resources. Vice President of Human Resources

Thank you for your feedback about your experience at Scott Credit Union. Employee surveys are an integral part of our improvement process as they are one of the many tools utilized to determine what improvements can be made. We have made several changes based on survey results and will continue to utilize survey data to enhance the employee experience. Growing the branch network is an important part of strategy and allows us to carry out the people-helping-people philosophy to our members, improving their financial well-being. We strive to offer a work/life balance for our employees as we understand that rested employees are happy employees. As we continue to grow, we may experience times of transition where employees are asked to work beyond their normally scheduled hours, however our end goal is to always ensure our employees work a reasonable, predictable schedule. Providing fun outlets that allow employees a break from work, such as free food or prizes, are meant to be a positive reminder to our employees that we care about their experience and appreciate their hard work and dedication to Scott Credit Union. I am disappointed to read that your experience did not meet our standards, however I appreciate the feedback. Vice President of Human Resources