Scott Credit Union reviews

3.5

51% would recommend to a friend

(62 total reviews)

Frank Padak

75% approve of CEO

57% positive business outlook

Scott Credit Union has an employee rating of 3.5 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Scott Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

62 reviews
2.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

SCU truly believes in its mission, vision, and values. They have a major impact on the communities they serve through Surprise Squad and the volunteer work they do. There are lots of positive changes in the works for members and employees alike.

Cons

My time with the company started off strong, but the last six months became extremely difficult due to poor leadership. Despite repeatedly asking for support and clarity around expectations, leadership consistently failed to provide either. Requests for help were ignored, and I was eventually terminated for “performance” reasons—despite being reassured previously that my job was not at risk. The manager, who was the CIO, demonstrated favoritism when assigning workloads, had me managing 13 projects while other project managers handled 7–8. He (the CIO) also frequently expressed negative views on diversity, equity, and inclusion (DEI), which created an unprofessional and discouraging environment. Because my manager was the CIO, there was no real avenue to raise these concerns or seek protection. Ultimately, the lack of communication, fairness, and accountability left me feeling unsupported and blindsided.

3.0
Jun 14, 2025

It was a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Holidays off was nice to have

Cons

Management was a bit awful at times, but that’s par for the course these daya

avatar
Scott Credit Union Response
12mo
Thank you for your feedback. I am happy to learn you enjoyed Scott Credit Union’s holiday schedule. I am sorry to read that you experienced challenges with your management team. An important step to addressing opportunities for improvement in the workplace is sharing feedback. We encourage our employees to share their workplace feedback with their management team, another trusted member of management, or Human Resources. Again, thank you for your feedback. Vice President of Human Resources
4.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

predictable schedule, good benefits, receptive management

Cons

Lower pay range for CSR work, metrics often in flux

avatar
Scott Credit Union Response
12mo
Thank you for your feedback. I am happy to read that you appreciated the schedule, benefits package, and leadership team. Scott Credit Union regularly evaluates pay to ensure we are in alignment with industry standards. Your feedback regarding Contact Center pay is valuable and will be considered as we continue to evaluate our compensation practices. In addition, performance metrics are periodically reviewed and may change after appropriate communication has occurred with employees. Again, thank you for your feedback! Vice President of Human Resources
Viewing 4 - 6 of 62 Reviews

Glassdoor has 62 Scott Credit Union reviews submitted anonymously by Scott Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Scott Credit Union is right for you.