Scribd Inc. reviews

I used to love this company. I used to sing it's praises to anyone that would listen. Now, this company makes no sense. #1 - You have no say in what you work on, yet, if what you work on doesn't end up bringing in more revenue, then that's a failure and it's on you. #2 - C-suite and VPs say "employees come first" and also "we are a cut-throat sports team. Suck it up or get out". #3 - HR says "we care about diversity and inclusion". Yet POC are overwhelmingly underrepresented in C-suite and VPs #4 - CEO says "we definitely have a vision. You're just too stupid to understand it" then COO proceeds to say more vague words. (I guess I'm still too stupid to understand it) #5 - HR says "we care about psychological safety". I report harassment and abuse from my manager for the past few months. My manager has been allowed to retaliate. #6—The manager says, "I care about your work-life balance." I work insane hours, and my workload is still not completed. But it's not the workload, it's a me-problem. I can go on and on, but I'll spare you.

Terrible leadership. I used to love this company and used to feel like Scribd cared about its people; but there’s now been so much turnover at the high levels that the culture has completely changed. There are too many people at the top level, with not enough ICs to actually do the work. I don’t trust eStaff’s ideas for innovation and feel like they’ve lost the plot, as they keep chasing the next shiny thing (right now it’s AI) even as the app infrastructure crumbles and business-critical functions don’t get enough support. The world’s best search algorithms won’t help if the actual reading experience for customers is bad, or we don’t have publishers on our platform, or engineers are constantly having to fix incidents so they never have time to do their scheduled work or improve the product. There has been continual restructuring and layoffs over the past year+ without backfilling crucial roles. No amount of loyalty or hard work will protect you from being laid off. They even reduce teams before embarking on large, ambitious projects on tight deadlines.