ScriptPro reviews

3.5

65% would recommend to a friend

(87 total reviews)
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Michael E Coughlin

65% approve of CEO

49% positive business outlook

Reviews by job title

87 reviews

Reviews about "Management"

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3.0
Jan 9, 2026

Previous Employee

Recommend
CEO approval
Business Outlook

Pros

Campus was pretty cool. Traveling frequently was nice if you like that.

Cons

Poor management. Unrealistic expectations and no real manager guidance. Most training came from coworkers. Benefits were not good. No real work/life balance, especially with projects in different time zones (on-call a lot, even in the middle of the night). Very mentally exhausting. Constant employee drama (could be a pro if you like gossip).

3.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

The job schedule is great if you enjoy traveling. It’s a set schedule that allows you to plan around your time home unlike a lot of traveling jobs. I was able to work in all 50 states during my time with ScriptPro. The work is rewarding and the Field Service management team itself is great. I truly enjoyed the job itself.

Cons

There is a huge disconnect between upper management and customer service. It’s little families and cliques working together in upper management without a single care for the lower level employees. Review process is an absolute disaster. 10 yearly reviews as a field service engineer with only one field review. They just leave it N/A all the time because upper management has them tied up in too much meaningless work to actually check on the work you’re doing. You’ll be judged off paperwork more than your ability as a field service engineer.

4.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy to get promoted and decent raises with that, but raises almost nonexistant otherwise. Lots of travel, an excellent way to get into an industry, and a great way to get experience.

Cons

Starting salary is very low compared to similar positions elsewhere. Upper management is a joke. Communication between management and employees is rarely done well.

Viewing 4 - 6 of 87 Reviews

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