ScriptPro reviews about "raise"

There is almost no room for advancement (unless your are related to the owner). The few positions that are available, do not come with pay raises. They always say they want you to prove yourself first. It is genuinely a toxic environment environment to work in. Most of the people really don't care, they're just putting in their time until they can go home.

Where do I begin * The management tend to micro-manage their employees all the time. I.E.: Aux times are monitored strictly, they will assign many tickets to you, They will ask you to stop your troubleshooting and answer a call, SLA is hard to meet. * They can take anybody off the street with Customer Service experience and teach them the job. People with IT experience are less valued in CS. * Most of the products are proprietary, so if you want to grow a career in IT this is not the place to do it, unless you work in the IS department. * The raises are very minimal, or some years non-existent. You could do a bang up job for the whole year and get a low raise, or not be promoted. * There has been so much turn-over in the CS department over the years. * The 401k here is ok, but not great * Management gives you false hope in advancing in your career objectives. You pretty much have to be buddy-buddy with the overall manager to get promoted. * The morale of the department has gone way down in the past years. * policies are sent mostly through emails and change way too often. * the department has turned from a Technical Service desk to a call center, which doesn't seem to fit for the kind of work this position entails. * They only pay for either a network + ,or Secirty + once you have DoD access. So if you are looking for a company to pay for your certification in CS look somewhere else, unless you are in the IS department.

Promotions rarely occur anytime other than annual review time, meaning your annual raise + salary increase for promotion is lumped into one, possibly resulting in less of an increase.

favoritism, low raises, horrible 401 k, for most advancement takes longer than three years due to cliquish environment, people would leave the company in order to apply for a job in a different department or division because management will not allow the person to interview for jobs in other divisions because they do not want to lose the head count.

low pay no raises

I've noticed some communication issues, but they are always working on doing better. I've noticed some flip-flopping with upper management. But that may be due to the industry. I can't think of anything else!

1. Insurance cost: Family Coverage is over 10,000.00 per year that comes out of your check. 2. Low Pay: Company is well below average pay in the Kansas City Market for 85% of the positions. Most departments are salary, and employees are expected to work more than 40 hours. Exception is a particular area that is still hourly and gets overtime easily approved. They're majority of the problem. This area is charged with researching, developing, and testing all hardware and software products before being released to new and existing customers. Due to lack of leadership, procedures, and non-technical people (they let the good ones walk), they spend resources (people and dollars) fixing issues that were supposedly tested before release. Each year, the company lays off quite a few employees because R & D is too high. This being the reason why. 3. Wrong people in leadership roles. Not sure what the requirements are to become one, but managing people is not one of them. Positive feedback, and talking to anyone that’s not a friend is against company policy. No communication! 4. Company employees over 700 people. Two minorities are in a supervisory position. Enough said. 5. No Tuition Reimbursement. 6. No path for advancement. You might get a new title, but doesn't come with a pay raise. 7. 401K. Better ROI in a Money Market Account

- Family-owned, nepotism in higher management positions - Very clique-based work atmosphere - Weird circle of employment with 2 other companies, with many employees going to or coming from, or even returning from these companies - Get told there's no money for raises this year only to watch the company do 3 pointless breakroom renovations and perform some exterior decorating - Health insurance with homework (if you don't want to pay an outrageous premium) (Vitality program) - High turn-over in entry level positions - Genuinely skilled people tend to get forced or annoyed out of their positions - Most systems are proprietary, so gaining experience in a technical field will likely not apply outside the company (especially true of entry level technical positions)