ScriptPro reviews about "salary"

Base salary was below market standards. Management consistently created a difficult and demotivating environment, making it the most challenging leadership dynamic I've encountered. Despite repeated concerns, the company failed to address cultural issues or improve communication. Onboarding and training resources were minimal, leaving new employees underprepared and unsupported.

Promotions rarely occur anytime other than annual review time, meaning your annual raise + salary increase for promotion is lumped into one, possibly resulting in less of an increase.

Starting salary is very low compared to similar positions elsewhere. Upper management is a joke. Communication between management and employees is rarely done well.

Salary / Compensation is not competitive.

Working with the company for a few years and new hires were making same salary. Asked for a pay raise and was denied

Direct management needs to be reevaluated. Forced employees to quit rather than fix the useless supervisor.

Benefits are somewhat lacking (401k match is 0.25% per dollar allocated, so you would need to allocate 12% of your salary to receive maximum 3% company match) CEO has too many irons in the fire which resulted in multiple rounds of layoffs as projects were later scrapped.

-Not very good raises. Can quickly get behind on industry standards. -Uncertain future for the company.

Underpaid - You make around the median (US) salary (2022) ~50k Overworked: - You can stay hours on 1 phone call depending on the type of customer - Phone calls are almost back to back (you have maximum 5-10 mins after a call to write notes before a supervisor messages you and tell you to grab the next call) - You work 4 days a week but work 10 hours MINIMUM each day - No career development - Work on holidays - Dealing with stressed, and sometimes very rude customers - Request to change shift will be ignored. So if you choose to work on weekends, make sure you are ok with it because they will not give you an option to switch even if they say will. - Poor 401(k) benefits No raises but always more work to load on you