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Seagate Technology

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Seagate Technology Tech Support Agent reviews

2.0

5% would recommend to a friend

(4 total reviews)
avatar

Dave Mosley

Not enough data to show CEO approval

5% positive business outlook

Ratings by category

2.9

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

1.9

Career opportunities

1.2

Senior management

Ratings by demographic groups

Reviews by job title

4 reviews
2.0
Sep 9, 2016

Lots of layoffs

Tech support agent
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, holiday pay and benefits include 401k, stock purchase, medical and dental.

Cons

Few raises, mangement did not communicate well on expectation changed often without notice. Layoff frequently. No job security feeling.

1.0
Jan 26, 2016

Not what they tell you its going to be

Tech support representative
Recommend
CEO approval
Business Outlook

Pros

The team leads are helpful and co-workers are great. They have everything at your finger tips to help you do your job.

Cons

The upper management is more of a clique and its about who likes you than how you do your job than if you will be hired on. They are unprofessional in that aspect. Give you no information, put things off and lie about everything. They say they want you to do your job by helping the customer but that's a lie. They want numbers not how well you help the customer. ITS A CALL CENTER!

4.0
Jul 17, 2014

Awesome

Tech support agent
Recommend
CEO approval
Business Outlook

Pros

Family friendly company Encourage advancement Tuition reimbursement

Cons

Health breaks status Required to work the day after holiday even if it is your day off

Viewing 1 - 3 of 4 Reviews
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