Seamless reviews

2.8

35% would recommend to a friend

(455 total reviews)
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Brandon Bornancin

39% approve of CEO

34% positive business outlook

Seamless has an employee rating of 2.8 out of 5 stars, based on 455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Seamless employee rating is 25% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

455 reviews
1.0
Feb 24, 2021
Recommend
CEO approval
Business Outlook

Pros

High Energy / Excitement = perceived fun atmosphere even remotely

Cons

Management inability to effectively onboard / train; expectation (if experienced in sales) to come in and produce immediately If you're not proven as noted above you are literally outside looking in Poor communication = being blindsided

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Seamless Response
5y
Thank you for taking the time to give us your feedback. We are taking your feedback and addressing all the places we missed in delivering a great experience for you and all employees.
1.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

The people are great most of the time. It’s a fully remote company but you do get close with your colleagues since you are forced to sit on zoom or in a google meet 8 hours a day. However, you’ll never get to meet your coworkers because they likely live in different states and Seamless won’t spend the money on having the entire company get together. You also learn incredibly fast. You dial on your third day and have a quota your first month that you are expected to hit or you’ll get fired.

Cons

Seamless is a place where sales rep go to burn out. You dial 2000 people a day and you are expected to do that over and over again- no questions asked. They also have a terrible tech stack. It only consists of Salesforce and Koncert which is the dialer and a “playbook.” The playbook is something that Brandon apparently poured millions of dollars into to have a training resource for reps but it’s filled with outdated info from 2019. Seamless is a call center. You do ZERO prospecting and no one in the company can use SalesNav because LinkedIn wouldn’t purchase a Seamless license. Leadership has no idea what they are doing so they constantly change things to bring in more money but it rarely benefits the sdrs. They make you sit on a google meet all day even during lunch (you can turn off your camera but don’t you dare leave that google meet!). This is the only place that I have worked where they don’t give you any flexibility during the work day. If you have to leave at any time during the day, (have a doctors appointment, need to pick your sick kid up from school, want to go to lunch with family in town, wifi or power went out, computer issues, etc.) they make you clock out and make up every minute of that time. They also make it extremely difficult for you to interview for other jobs given that you have to sit on a google meet with your camera on all day except for lunch. If your interview is longer than 30 minutes, good luck- you’ll have to make something up or take PTO. Seamless overall is not a serious company. There’s a reason that they’re banned from having a LinkedIn profile. They also play favorites and it’s insanely obvious who they like because they will do anything to have those people get promoted even if they aren’t performing. The only thing you learn at Seamless is how to “spray and pray” because all you do is call anyone and everyone with a sales related title. You don’t learn how to prospect, email, nurture, sequence, etc. because you work at a call center with an sdr title. I could write a book about Brandon Bornancin but just go look at his LinkedIn and see if he has ever worked as an SDR or an AE (he hasn’t). He pretends to be an experienced sales person but in reality he was just a manager and was never in the weeds. He will join morning stand ups and scream and swear at 9am to “motivate” you while also being incredibly condescending. Seamless will also flex not having to lay people off but they fire anyone who has a bad month. They also have a history of firing pregnant sdrs right before they’re due so they don’t have to pay maternity leave. The company isn’t growing like how they advertise, they just have a high turnover rate. Most reps last 3-6 months and leave because they’re burnt out or they get fired. I know the job market is tough right now, so if Seamless is your only option, stay there for a few months and learn and then leave or get promoted. The pay is also terrible so don’t waste your time. There is also a banner at the top of their glassdoor page saying that the reviews have been inflated so take that as you will.

1.0
Sep 25, 2024

Warning

Recommend
CEO approval
Business Outlook

Pros

Amazing direct management & coworkers.

Cons

READ the reviews listed before considering applying/interviewing here. There are so many fakes ones that are clearly chatgpt or fake written that don’t apply to the actual role/company. The ones that truly explain their experience are giving you the direct warning you need. Seamless is a 100% sales focused company. Meaning the main focus is money money money. Senior leadership makes their decisions about people’s income & jobs on how it will bring them more money. They strictly care about themselves and it’s extremely clear in the decisions they make. The CEO makes it clear about how he feels about any department other than sales in his words (going as far to call us losers and that he would prefer we quit today in a zoom meeting he randomly jumped into) and in his actions. Not to mention your feedback is useless because everyone is scared of being fired for any room for improvement feedback. Direct management and coworkers are amazing and made the job a little worth it but if you can’t handle random changes made on your behalf that strictly benefit the company, being talked down to, not being rewarded for your hard work and want a healthy work environment, save yourself the stress and just skip over Seamless. I hope you catch the hint I missed when I started here.

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Seamless Response
1y
Thank you for taking the time to share your feedback. We're sorry to hear about your negative experience and appreciate your honesty. Seamless.AI is, at its core, a growth-driven company, and like many businesses, sales are a critical function that sustains that growth. Our focus on revenue ensures that we can continue to innovate, invest in our employees, and provide opportunities for professional development across all departments. It’s important to recognize that a healthy focus on sales doesn’t mean we disregard the importance of our teams—it’s about keeping the business sustainable for everyone’s benefit while staying dedicated to fostering an inclusive and supportive culture that values every department, every individual, and their contributions simultaneously. To be successful, feedback has to be two ways and we provide multiple channels to give internal feedback both directly and confidentially. We are listening to employees all the time through those various channels and constantly keep a pulse on how our team is feeling. We disagree that sharing feedback is useless, and we wish you would have voiced your concerns with us while you were still here so we could have had the opportunity to change your experience and perspective. Our HR and leadership teams genuinely want to see everyone succeed and reach their full potential at Seamless.AI. They are here to support employees and their growth. We are saddened to hear you didn't feel that was your experience. Thank you again for your transparency, and we hope you find success in your future endeavors!
Viewing 46 - 48 of 455 Reviews

Glassdoor has 466 Seamless reviews submitted anonymously by Seamless employees. Read employee reviews and ratings on Glassdoor to decide if Seamless is right for you.