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      Seamless

      Engaged Employer

      Seamless reviews

      2.8

      32% would recommend to a friend

      (457 total reviews)
      avatar

      Brandon Bornancin

      36% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Seamless has an employee rating of 2.8 out of 5 stars, based on 457 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Seamless employee rating is 25% below average for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      457 reviews
      2.0
      Feb 8, 2023

      Average At It’s Best

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture is really inclusive, good vision of company goals, and heading in right direction.

      Cons

      The pay is not good. Definitely holds back on promoting internally and paying employees the market average for their position.

      avatar
      Seamless Response
      3y
      Fostering an inclusive, team-oriented culture is very important to our leaders. We want everyone to feel seen and heard at Seamless.AI, which is why we provide employees with multiple tools for giving and receiving feedback. We appreciate you sharing your experience, and will take your feedback into consideration. However, if you'd like to discuss your concerns in further detail, please don't hesitate to get in touch with your HR team. They are here to support you.
      4.0
      Feb 6, 2023

      A Good Run- A fair and honest review

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a lot of opportunities. Got to grow with the company. Great managers, directors, and VPs. Great product and simple to learn, use and teach. Shannon Arnold, Director of Mid Market and SMB, is a great person to work for. If nothing else working under her is worth working at Seamless.AI. She is very knowledgeable and teaches, as well genuinely cares about you AND your growth. Pretty generous PTO for not having unlimited. Seamless.AI is an in demand and great tool! It is easy to use, easy to learn, and easy to train on. As far as teaching people how to use it, it is probably the easiest job you will ever have. Basically if you have the positional skills you will look like a rock star when you learn the product.

      Cons

      Historically I have seen a lot of people promoted to team lead who do not have leadership capabilities and are only promoted on performance. They can perform, just can't help others perform too. I brought my team lead in on a customer call once and when the customer explained how his executive leadership was going to proceed during a disagreement, she began to belittle the customer and absolutely destroyed my credibility and chance of renewal. In other positions here I had team leads who didn't know how to help others hit quota in sales, in onboarding I had a team lead who did nothing but order people around and didn't do any work himself. There is no way to really express grievances with team leads without concern of repercussions. In my case bringing it up to the team lead led to an ugly end of my time at Seamless.AI. I have seen great people let go for silly reasons. It is a startup though, so if you don't like when policies and practices change frequently, this company and any start up wouldn't be a good fit. Pretty average pay across departments.

      avatar
      Seamless Response
      3y
      Thank you for your feedback. We agree that the opportunities are endless at Seamless.AI! Having an accessible, easy-to-navigate product has always been our priority, so we're glad to hear you feel that way about our software! We're sorry to hear your experience wasn't all positive. If an employee ever has a concern regarding their manager or a teammate, we encourage them to reach out to the HR team first for assistance. Our HR team is equipped to conduct a formal review and navigate potentially difficult conversations. Thank you for your time with the company. We appreciate you leaving us a review, and will take your feedback into consideration.
      5.0
      Feb 4, 2023

      Great atmosphere and culture

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work work life balance benefits great leadership

      Cons

      new company still figuring certain things out

      avatar
      Seamless Response
      3y
      Work-life balance is of utmost importance to leadership, and is a big reason why we are a fully remote company. We want our employees to have energy after work to spend time with family and do things they enjoy. We're always eager for employee feedback, as it helps our leaders determine where to make potential changes in the future. We appreciate you taking the time to provide your feedback!
      Viewing 235 - 237 of 457 Reviews
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      ReviewsSeamless reviews

      Glassdoor has 468 Seamless reviews submitted anonymously by Seamless employees. Read employee reviews and ratings on Glassdoor to decide if Seamless is right for you.