Does Sears Home Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears Home Services employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sears Home Services. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Sears Home Services?

70% of Sears Home Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears Home Services 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Sears Home Services?

Appliance Repair Technician (20) , Refrigeration Technician (19) , Field Service Technician (18) , Appliance Technician (16) , Technician (16) , Manager (15) , Service Technician (14) , Sales Project Consultant (13) , Repair Technician (11) , Lead Mentor Technician (9) , Sales Associate (8) , In-Home Technician (7) , Recruiter (7) , Customer Service Representative (6) , Director (6)

What are the pros of working at Sears Home Services according to real employee reviews?

"Great people to work with" ((in 24 reviews)); "Pay was good." ((in 21 reviews)); "work life balance is good" ((in 13 reviews)); "Training is Great!" ((in 11 reviews)); "Great leadership." ((in 8 reviews))

What are the cons of working at Sears Home Services according to real employee reviews?

"Far Travel Bad management poor training" ((in 31 reviews)); "Bad benefits" ((in 14 reviews)); "Too many managers been there too long and micro manage the place out of business." ((in 11 reviews)); "Long hours" ((in 9 reviews)); "There are specific upper management that are also petty and undermining with a team that wants nothing but success for the company." ((in 5 reviews))

What are employees saying about Sears Home Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears Home Services layoffs and their outlook for job security at Sears Home Services in 2026.

What are the top reviewed Sears Home Services locations?

Lake Mary , Chicago , Hoffman Estates , Houston , Longwood , Atlanta , Los Angeles , Orlando , San Antonio , Miami , Sacramento , Phoenix , Grand Rapids , Mokena , Richmond , Lorton , Saint Louis , Tucson , Greensboro , Austin , Fort Worth , Cleveland , Fresno , West Hills , Denver , Seattle , Portland , Baltimore , Pensacola , Wall

Sears Home Services reviews

3.6

70% would recommend to a friend

(527 total reviews)

Eddie Lampert

37% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

Sears Home Services has an employee rating of 3.6 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears Home Services employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

527 reviews

1.0

Sep 23, 2016

Don't chase the carrot

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly co-workers Ability to actually help customers Days are a blur

Cons

Disorganized madness and quite literally everything else

Sears Home Services Response

5y

Thank you for your feedback, I am sorry to hear that you didn't have the incredible experience that we strive to provide for our employees. As a Company we are always looking for new ways to learn and grow. I would love to hear your feedback so we can continue to grow as a company. Please email me at kylie.whitely@transformco.com to discuss this further. Thank you again for taking the time express your concerns and I look forward to hearing from you.

1.0

Sep 9, 2016

Project Consultant

Sales project consultant

Recommend

CEO approval

Business Outlook

Pros

It could be a good place to work if only they get new management - it's a revolving door.

Cons

Its commission only, they treat you and clients like a number, they work you like they own your life. They send you on appointments that are not confirmed. They send you on appointments of clients that speak a different language. They don't care they just want the appointment covered. Unlike other sales companies you do all the work and your commission is always being deducted especially in the beginning of your sales. They don't care about your commission being deducted only the fact that the company got the sale for the kitchen, bathroom, flooring. Management is nice in the beginning during the training. They call you out in sales meetings in front of the entire sales team. You will lose respect for management and the opportunity.

Sears Home Services Response

5y

Thank you for your feedback, I am sorry to hear that you didn't have the incredible experience that we strive to provide for our employees. As a Company we are always looking for new ways to learn and grow. I would love to hear your feedback so we can continue to grow as a company. Please email me at kylie.whitely@transformco.com to discuss this further. Thank you again for taking the time express your concerns and I look forward to hearing from you.

1.0

Sep 8, 2016

APS

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros. Except you sit while you work.

Cons

Management has favoritism you get written up for no reason

Sears Home Services Response

5y

Thank you for your feedback, I am sorry to hear that you didn't have the incredible experience that we strive to provide for our employees. As a Company we are always looking for new ways to learn and grow. I would love to hear your feedback so we can continue to grow as a company. Please email me at kylie.whitely@transformco.com to discuss this further. Thank you again for taking the time express your concerns and I look forward to hearing from you.

Viewing 508 - 510 of 527 Reviews

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Appliance and Refrigeration Repair Technician - Full & Part Time