Does Sears Home Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears Home Services employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sears Home Services. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Sears Home Services?

70% of Sears Home Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears Home Services 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Sears Home Services?

Appliance Repair Technician (20) , Refrigeration Technician (19) , Field Service Technician (18) , Appliance Technician (16) , Technician (16) , Manager (15) , Service Technician (14) , Sales Project Consultant (13) , Repair Technician (11) , Lead Mentor Technician (9) , Sales Associate (8) , In-Home Technician (7) , Recruiter (7) , Customer Service Representative (6) , Director (6)

What are the pros of working at Sears Home Services according to real employee reviews?

"Great people to work with" ((in 24 reviews)); "Pay was good." ((in 21 reviews)); "work life balance is good" ((in 13 reviews)); "Training is Great!" ((in 11 reviews)); "Great leadership." ((in 8 reviews))

What are the cons of working at Sears Home Services according to real employee reviews?

"Far Travel Bad management poor training" ((in 31 reviews)); "Bad benefits" ((in 14 reviews)); "Too many managers been there too long and micro manage the place out of business." ((in 11 reviews)); "Long hours" ((in 9 reviews)); "There are specific upper management that are also petty and undermining with a team that wants nothing but success for the company." ((in 5 reviews))

What are employees saying about Sears Home Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears Home Services layoffs and their outlook for job security at Sears Home Services in 2026.

What are the top reviewed Sears Home Services locations?

Lake Mary , Chicago , Hoffman Estates , Houston , Longwood , Atlanta , Los Angeles , Orlando , San Antonio , Miami , Sacramento , Phoenix , Grand Rapids , Mokena , Richmond , Lorton , Saint Louis , Tucson , Greensboro , Austin , Fort Worth , Cleveland , Fresno , West Hills , Denver , Seattle , Portland , Baltimore , Pensacola , Wall

Sears Home Services reviews

3.6

70% would recommend to a friend

(527 total reviews)

Eddie Lampert

37% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

Sears Home Services has an employee rating of 3.6 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears Home Services employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

527 reviews

5.0

Sep 5, 2016

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My opinion counts, value of my work

Cons

Sears Holding Company state of business

1.0

Aug 31, 2016

router

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

loose or no supervision, arbitrary enforcement of rules

Cons

poor work conditions, no raises, very little guidence, sporatic enforcement of rules, parent company loosing massive amounts of money, arbitrary promotions that dont seem to follow merit, outdated equipment, overburdened supervisors who dont have time to help and dont seem to want to

Sears Home Services Response

5y

Thank you for your feedback, I am sorry to hear that you didn't have the incredible experience that we strive to provide for our employees. As a Company we are always looking for new ways to learn and grow. I would love to hear your feedback so we can continue to grow as a company. Please email me at kylie.whitely@transformco.com to discuss this further. Thank you again for taking the time express your concerns and I look forward to hearing from you.

1.0

Aug 30, 2016

Disorganized mess

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get to sit and be on you're cell phone all day, so much free time

Cons

Management had no clue what they were doing, they were sending technicians out that wasn't even backround checked. Hard to make sales when 75 percent of calls are all complaints about how poorly the job was done and many theft claims

Sears Home Services Response

5y

Thank you for your feedback, I am sorry to hear that you didn't have the incredible experience that we strive to provide for our employees. As a Company we are always looking for new ways to learn and grow. I would love to hear your feedback so we can continue to grow as a company. Please email me at kylie.whitely@transformco.com to discuss this further. Thank you again for taking the time express your concerns and I look forward to hearing from you.

Viewing 511 - 513 of 527 Reviews

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Jobs at Sears Home Services

Appliance & Refrigeration Repair Tech - Full & Part Time

Appliance & Refrigeration Repair Tech - Full & Part Time

Service Technician, HVAC Repair

Appliance & Refrigeration Repair Tech - Full & Part Time

Appliance & Refrigeration Repair Tech - Full & Part Time