Does Sears Home Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears Home Services employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sears Home Services. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Sears Home Services?

70% of Sears Home Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears Home Services 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Sears Home Services?

Appliance Repair Technician (20) , Refrigeration Technician (19) , Field Service Technician (18) , Appliance Technician (16) , Technician (16) , Manager (15) , Service Technician (14) , Sales Project Consultant (13) , Repair Technician (11) , Lead Mentor Technician (9) , Sales Associate (8) , In-Home Technician (7) , Recruiter (7) , Customer Service Representative (6) , Director (6)

What are the pros of working at Sears Home Services according to real employee reviews?

"Pay was good." ((in 24 reviews)); "great people to work with" ((in 20 reviews)); "work life balance is good" ((in 15 reviews)); "Training is Great!" ((in 14 reviews)); "Great leadership." ((in 8 reviews))

What are the cons of working at Sears Home Services according to real employee reviews?

"Far Travel Bad management poor training" ((in 32 reviews)); "Bad benefits" ((in 14 reviews)); "Too many managers been there too long and micro manage the place out of business." ((in 12 reviews)); "Long hours" ((in 11 reviews)); "Its commission only, they treat you and clients like a number, they work you like they own your life." ((in 7 reviews))

What are employees saying about Sears Home Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears Home Services layoffs and their outlook for job security at Sears Home Services in 2026.

What are the top reviewed Sears Home Services locations?

Lake Mary , Chicago , Hoffman Estates , Houston , Longwood , Atlanta , Los Angeles , Orlando , San Antonio , Miami , Sacramento , Phoenix , Grand Rapids , Mokena , Richmond , Lorton , Saint Louis , Tucson , Greensboro , Austin , Fort Worth , Cleveland , Fresno , West Hills , Denver , Seattle , Portland , Baltimore , Pensacola , Wall

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Sears Home Services

Sears Home Services reviews

3.6

70% would recommend to a friend

(527 total reviews)

Eddie Lampert

37% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

Sears Home Services has an employee rating of 3.6 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears Home Services employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

527 reviews

3.0

Nov 19, 2019

It was okay

Cashier

Recommend

CEO approval

Business Outlook

Pros

it was a Friendly environment

Cons

The management was not too good

Sears Home Services Response

We are so happy to hear that you enjoy working with us but would also love to address your concern so we can change that 3 star review to a 5 star one! Please feel free to email me at Kylie.Whitely@Transformco.com to discuss this further.

1.0

Mar 27, 2019

Part Time with Full Time Hours

Customer service clerk

Recommend

CEO approval

Business Outlook

Pros

Day shifts, monday to friday

Cons

No benefits or sick days because I was considered PT even though I worked 40 hrs a week

Sears Home Services Response

Thank you for your feedback, I am sorry to hear that you didn't have the incredible experience that we strive to provide for our employees. As a Company we are always looking for new ways to learn and grow. I would love to hear your feedback so we can continue to grow as a company. Please email me at kylie.whitely@transformco.com to discuss this further. Thank you again for taking the time express your concerns and I look forward to hearing from you.

3.0

Aug 15, 2018

Sales Coordonator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere Great job for students

Cons

Long hours High pressure for new leads

Viewing 523 - 525 of 527 Reviews

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Jobs at Sears Home Services

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Appliance & Refrigeration Repair Tech - Full & Part Time

Appliance & Refrigeration Repair Tech - Full & Part Time

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Sears Home Services reviews FAQs

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Sears Home Services

Sears Home Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It was okay

Part Time with Full Time Hours

Sales Coordonator

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