Does Sears Home Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears Home Services employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sears Home Services. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Sears Home Services?

70% of Sears Home Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears Home Services 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Sears Home Services?

Appliance Repair Technician (20) , Refrigeration Technician (19) , Field Service Technician (18) , Appliance Technician (16) , Technician (16) , Manager (15) , Service Technician (14) , Sales Project Consultant (13) , Repair Technician (11) , Lead Mentor Technician (9) , Sales Associate (8) , In-Home Technician (7) , Recruiter (7) , Customer Service Representative (6) , Director (6)

What are the pros of working at Sears Home Services according to real employee reviews?

"Great people to work with" ((in 24 reviews)); "Pay was good." ((in 21 reviews)); "work life balance is good" ((in 13 reviews)); "Training is Great!" ((in 11 reviews)); "Great leadership." ((in 8 reviews))

What are the cons of working at Sears Home Services according to real employee reviews?

"Far Travel Bad management poor training" ((in 31 reviews)); "Bad benefits" ((in 14 reviews)); "Too many managers been there too long and micro manage the place out of business." ((in 11 reviews)); "Long hours" ((in 9 reviews)); "There are specific upper management that are also petty and undermining with a team that wants nothing but success for the company." ((in 5 reviews))

What are employees saying about Sears Home Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears Home Services layoffs and their outlook for job security at Sears Home Services in 2026.

What are the top reviewed Sears Home Services locations?

Lake Mary , Chicago , Hoffman Estates , Houston , Longwood , Atlanta , Los Angeles , Orlando , San Antonio , Miami , Sacramento , Phoenix , Grand Rapids , Mokena , Richmond , Lorton , Saint Louis , Tucson , Greensboro , Austin , Fort Worth , Cleveland , Fresno , West Hills , Denver , Seattle , Portland , Baltimore , Pensacola , Wall

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Sears Home Services

Sears Home Services reviews

3.6

70% would recommend to a friend

(527 total reviews)

Eddie Lampert

37% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

Sears Home Services has an employee rating of 3.6 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears Home Services employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

527 reviews

5.0

Nov 16, 2022

Good god

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

growth and good people skills

Cons

Not sure but seem great

Sears Home Services Response

Thank you so kindly for taking time to share this review. We appreciate you.

5.0

Nov 15, 2022

Awesome

Sr. director

Recommend

CEO approval

Business Outlook

Pros

Sears is a trusted brand. Everyone here works hard to take care of our customers. National presence. Largest on site repair company in the nation.

Cons

Great Technicians are hard to find. If you are a Technician wanting to join a great team please apply.

Sears Home Services Response

Thank you for this wonderful review. We appreciate you very much.

5.0

Oct 6, 2022

Job

Appliance repair technician

Recommend

CEO approval

Business Outlook

Pros

Great benefits and pay and 401k

Cons

No cons so far no complaints

Sears Home Services Response

Thank you for being a valued member of the Sears Home Services team and for sharing your experiences in this review.

Viewing 16 - 18 of 527 Reviews

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