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SecureLink (TX)

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SecureLink (TX) reviews

4.6

92% would recommend to a friend

(149 total reviews)
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Patrick Tickle

96% approve of CEO

89% positive business outlook

SecureLink (TX) has an employee rating of 4.6 out of 5 stars, based on 149 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SecureLink (TX) employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

149 reviews
5.0
Mar 4, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture at SecureLink is everything as advertised; friendly and fun, while being professional and success-driven. Conversations are often casual, and most people in the office are approachable and friendly. At the same time, teams know when to get down to business, and the success of the company as a whole is always at the forefront of everyone's days. In any role at SecureLink, the opportunity to advance your professional skills, technical or otherwise, is immense; many people move about in the company as they discover new passions and skills. There is also a major push for fun, leisure when possible, and a host of benefits that suit the employee first, not the employer. Can't recommend enough.

Cons

For the technical operations team specifically, expect to be excluded from most in-office socials; this is just the nature of the job, needing support constantly during business hours, so happy hours or company-wide leisure activities are often skipped out by the team to keep up with work (not to say fun can't be found within the team itself, it very much can be). Additionally, if working from home is a deal-breaker, it should be noted that after the first 6 or so months of training, work from home is a consistent feature of the job about half-time.

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SecureLink (TX) Response
6y
WOW! Thanks for that great feedback! I'm so glad that you feel SecureLink's culture aligned to what we sold during the recruiting process. I'm bummed to hear that sometimes the tech groups don't/can't join in on the leisurely events we have to have fun and celebrate success on the team. How can we address that? Let us hear from you on ideas you may have - we want them! - Lexi Jones, VP of People
5.0
Mar 4, 2020

CSM

Recommend
CEO approval
Business Outlook

Pros

Culture is super inviting and welcoming. Everybody is super willing to help you learn and share knowledge. There are incredible benefits to working here and I am thankful for the opportunity.

Cons

There really are none that I can think of.

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SecureLink (TX) Response
6y
First off, thanks for sharing your experience here! I'm glad to hear that you've felt so welcomed at SecureLink. That means we're all doing something right. Thanks for being here! - Lexi Jones, VP of People
2.0
Feb 29, 2020

Awkward

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is free breakfast and lunch. It is served by surly kitchen staff. You can order food from a certain menu provided. The benefits were great. They hire people with little experience and give them a chance. Pin pong and pool are popular daily activities.

Cons

I have to say the amount of reviews on here talking about "transparency" are silly. Maybe I wasn't in the know but the culture is extremely feminized. And not in the nurturing, sweet, and understanding way. In a talk behind your back, don't tell people things directly, and get numbers on my side so I feel like I'm right kind of way. The office is cold and feels loveless. People are not stoked to interact with anyone. When I was new I saw the same people for months before they even tried to have a dialogue with me. Others never did. I witnessed heated confrontations between women that were unprofessional and would not have been tolerated had they happened between men. My department was childish. Say a conflict arises between two people. If management gets involved, they will seperate you, and speak with the people individually. Not do what good management does, and intermediate a conversation between the people involved. They prefer to be all powerful and definitely let it go to their heads. If you want to go to work keep your head down, be dominated by las socialistas, and not develop meaningful relationships, all aboard!

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SecureLink (TX) Response
6y
I'm sorry to hear that you had such a negative experience. It certainly doesn't seem to align with what we hear from employees pretty regularly. How we could make sure someone doesn't feel left out? If you're up to it, I'd welcome an opportunity to get your thoughts on that. I hope to hear from you. - Lexi Jones, VP of People
Viewing 91 - 93 of 149 Reviews

Glassdoor has 151 SecureLink (TX) reviews submitted anonymously by SecureLink (TX) employees. Read employee reviews and ratings on Glassdoor to decide if SecureLink (TX) is right for you.