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SecureLink (TX)

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SecureLink (TX) reviews

4.6

92% would recommend to a friend

(79 total reviews)
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Patrick Tickle

96% approve of CEO

89% positive business outlook

Reviews by job title

79 reviews

Reviews about "Culture"

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5.0
Jan 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Respectful and considerate to employees Career mobility within the company Passionate about learning and teaching skills

Cons

Fire-hose of information which can be intimidating

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SecureLink (TX) Response
4y
That's so much for sharing this feedback. Onboarding can really feel overwhelming - how could we make that better? It sounds like you've had a pretty great experience so far. I'm so glad to hear that. Thanks for taking the time to offer this. - Lexi Jones, SVP of People
2.0
Dec 20, 2021

Was a great company to be a part of a few years ago

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some amazing, talented, brilliant, and all around amazing people at SecureLink however these folks seem to be leaving at a steady pace for better opportunities. The amazing culture of the company has been steadily declining over the past few years and with remote work the culture took a massive hit and new executive leadership is detracting from the former culture instead of creating a new culture that fosters loyalty.

Cons

1. SecureLink pays WAY below market rate for everyone except execs (i'm assuming here). Everyone that has left has gone on to a new role with a %50+ pay raise. 2. Senior Management lacks diversity and although they are trying to make improvements the culture has started to skew very "sales bro" and that is very off putting. 3. Transparency - This was something that was amazing a couple years ago and now it seems like no one knows what is going to happen next or what the plans for the company are. 4. While complaints and concerns are absolutely heard (Lexi is amazing) - there often seems to be a lack of any action and some people continue to thrive while producing nothing but negativity.

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SecureLink (TX) Response
4y
I'm sorry to hear that you feel like the culture at SecureLink has been declining in recent years. The kind of growth we have experienced in the best of circumstances can be challenging - but layer on COVID and there's sure to be an impact. We have tried really hard to foster what's best about SecureLink and lean into this new hybrid environment, but I'll give it to you, it hasn't been without bumps in the road. I'd like to connect if you're open to it. Perhaps we can identify some meaningful opportunities to refocus. - Lexi Jones, SVP of People
5.0
Oct 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company to work for with a ton of opportunity for growth.

Cons

Compensation was a little low to start, but it’s a rapidly growing company, so I imagine it will get better.

avatar
SecureLink (TX) Response
4y
We are definitely in growth mode! Thank you for taking the time to share your feedback. Your experience is really important to us and we can't get better without feedback like this. - Lexi Jones, VP of People
Viewing 10 - 12 of 79 Reviews

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