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      SecureLink (TX)

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      SecureLink (TX) reviews

      4.6

      92% would recommend to a friend

      (149 total reviews)
      avatar

      Patrick Tickle

      96% approve of CEO

      89% positive business outlook

      Ratings by demographic groups

      SecureLink (TX) has an employee rating of 4.6 out of 5 stars, based on 149 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SecureLink (TX) employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      149 reviews
      5.0
      Jan 12, 2022

      Best Place to work hands down

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Respectful and considerate to employees Career mobility within the company Passionate about learning and teaching skills

      Cons

      Fire-hose of information which can be intimidating

      avatar
      SecureLink (TX) Response
      4y
      That's so much for sharing this feedback. Onboarding can really feel overwhelming - how could we make that better? It sounds like you've had a pretty great experience so far. I'm so glad to hear that. Thanks for taking the time to offer this. - Lexi Jones, SVP of People
      2.0
      Dec 20, 2021

      Was a great company to be a part of a few years ago

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some amazing, talented, brilliant, and all around amazing people at SecureLink however these folks seem to be leaving at a steady pace for better opportunities. The amazing culture of the company has been steadily declining over the past few years and with remote work the culture took a massive hit and new executive leadership is detracting from the former culture instead of creating a new culture that fosters loyalty.

      Cons

      1. SecureLink pays WAY below market rate for everyone except execs (i'm assuming here). Everyone that has left has gone on to a new role with a %50+ pay raise. 2. Senior Management lacks diversity and although they are trying to make improvements the culture has started to skew very "sales bro" and that is very off putting. 3. Transparency - This was something that was amazing a couple years ago and now it seems like no one knows what is going to happen next or what the plans for the company are. 4. While complaints and concerns are absolutely heard (Lexi is amazing) - there often seems to be a lack of any action and some people continue to thrive while producing nothing but negativity.

      avatar
      SecureLink (TX) Response
      4y
      I'm sorry to hear that you feel like the culture at SecureLink has been declining in recent years. The kind of growth we have experienced in the best of circumstances can be challenging - but layer on COVID and there's sure to be an impact. We have tried really hard to foster what's best about SecureLink and lean into this new hybrid environment, but I'll give it to you, it hasn't been without bumps in the road. I'd like to connect if you're open to it. Perhaps we can identify some meaningful opportunities to refocus. - Lexi Jones, SVP of People
      4.0
      Nov 24, 2021

      Great Company, Bad timing

      Tier-1 service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has great people; kind and helpful Growing

      Cons

      Joined during Covid; made learning a new field difficult Didn't get to see their amazing Bee Cave office

      avatar
      SecureLink (TX) Response
      4y
      I'm glad you found the team to be so great (I think they are too!), but I'm disappointed to hear that your onboarding/learning wasn't as effective as it could be. If you have specifics that can help us, I'd love to hear more! This hybrid onboarding process is here to stay and we are committed to making it as positive an experience as possible. - Lexi Jones, VP of People
      Viewing 25 - 27 of 149 Reviews
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      ReviewsSecureLink (TX) reviews

      Glassdoor has 151 SecureLink (TX) reviews submitted anonymously by SecureLink (TX) employees. Read employee reviews and ratings on Glassdoor to decide if SecureLink (TX) is right for you.