Secureworks reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

715 reviews
2.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Long term employees are dedicated, positive and very intelligent. Those people made every effort to engage you into the corporate culture, mentor and be part of the team

Cons

New management team brought in 2016 that does not hold values of the CEOs corporate culture. This new management team is bringing in their personal friends forming nepotistic relationships. They devalue current employees in such a way that they are either being driven out, laid off with packages or just leaving the company. These managers are insecure by controlling so tightly that innovation is limited all while not at all understanding core project demand on resources and project scope. PMI project management theories are not being utilized by PMP certified people and not adhering to PMI ethical agreement to certification.

1.0
Aug 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Paycheck, poor insurance and it is a job although you may not want it on your resume as many places have stopped accepting Secureworks "talent"

Cons

Everything else. This place exists for the managers and in group to constantly pick on and belittle the our group. Recent management changes expect military discipline on broken antiquated systems never meant to do what they do. You can never do any thing right in the SOC so just come for the paycheck and do whatever they tell you to.

1.0
Sep 7, 2014

Entrepreneurial spirit crushed into corporate-cog mold

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly people, decent benefits, so-so compensation.

Cons

There is a huge disconnect between corporate philosophy and individual managers. The company ideals around work/life balance are excellent, but individual managers have different ideas, and they can make life fairly miserable. Many mangers have "risen to their level of incompetence" and, while they were great at what they did, are not cut out for (or haven't ever seen a good example of) people managing. Have seen many cases of new-ish managers feeling like they've gotten in over their heads, then proceed to micro-manage everyone until their direct reports transfer departments or quit the company. Some training in this arena would go a long way. Prior to the acquisition (in 2011), SecureWorks was full of entrepreneurial-minded staff who could bend, adapt, learn, and were eager/able to help one another. Since the acquisition, most people who fit this description have left the company and Dell's hiring practices leave a LOT to be desired. New staff, while being friendly people, are happy/content/only able to do the one small piece of the job they were hired to do. There is little-to-no collaboration and tragically little innovation. In fact, *try* to be innovative and see how quickly it's pointed out that there's no precedent for it because no one's done it before (and no one currently in management can do anything that hasn't already been done). The fear is palpable.

Viewing 19 - 21 of 715 Reviews

Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.