Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (267) , Claims Examiner (255) , Customer Service Representative (208) , Claims Representative (177) , Leave of Absence Coordinator (125) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (56) , Senior Disability Representative (55) , Claims Associate (54) , Senior Claims Examiner (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 477 reviews)); "Good pay, flexible hours, work from home" ((in 284 reviews)); "Great health care coverage and PTO; company promotes from within" ((in 180 reviews)); "Seems good and the people are great" ((in 145 reviews)); "Coworkers are a great bunch of people and most are willing to help out whenever they can." ((in 69 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 402 reviews)); "Poor management and very underpaid" ((in 283 reviews)); "no training (your first couple of days is spent in front of the computer for "training")" ((in 192 reviews)); "There is no work life balance" ((in 175 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 99 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What Sedgwick locations have received the highest employee ratings?

Baltimore , Boston , Hunt Valley , Jersey City , Uniondale , Bartlesville , Lexington-Fayette , Texas City , San Diego , Roseville

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Sedgwick

Sedgwick reviews

3.2

53% would recommend to a friend

(4,592 total reviews)

Mike Arbour

58% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,592 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Mar 13, 2020

STAY FAR, FAR AWAY

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

It is a job.

Cons

I seriously do not know how they keep growing, the right hand does not know what the left hand is doing. They are so cheap, you don't even get the tools needed to do your job effectively. They just keep piling the work on with total disregard for your sanity. As long as they just keep assigning the claims that is all they care about. Oh & "caring counts" is just a tag line. They could care less about their employees. I will be out of here soon but if I can save one person the constant frustration of working in a ridiculous atmosphere I will have accomplished a lot!

2.0

Sep 21, 2019

Indentured servitude.

Iap claims examiner

Recommend

CEO approval

Business Outlook

Pros

Dental benefits. Free coffee. TCM nurses and some vendors are very helpful.

Cons

Low pay, exorbitant amount of claims, unreasonable expectations, never feel you are caught up because you never will be, mediocre healthcare benefits, toxic work culture, incompetent managers, regular unapplicable mandatory time-consuming training and meetings which pull you away from your insurmountable workload.

2.0

Aug 27, 2019

Stop and consider

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Was paid $14/hr for a terrible job that triggered major anxiety and depression state. It is probably guaranteed that the client you work for will have better STD and LTD arrangements than Sedgwick has for their own employees because they have no problem letting their employees know that they are expendable.

Cons

The place reeks of favoritism, no raises unless you are promoted, don't expect any kind of respect from anybody. The job involves dealing with nothing but unhappy people who are either sick or having kids so there's a wide swing of emotions to deal with and as just a CSR, you are left with a whole bunch of nothing that you can do and you have to rely on case managers who are bogged down with too much of a workload.

Viewing 40 - 42 of 4,592 Reviews

Jobs at Sedgwick

Loss Control QA Reviewer

United States

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Care Team Representative

Southfield, MI

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Care Team Representative

Memphis, TN

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Care Team Representative