Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (267) , Claims Examiner (255) , Customer Service Representative (208) , Claims Representative (177) , Leave of Absence Coordinator (125) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (56) , Senior Disability Representative (55) , Claims Associate (54) , Senior Claims Examiner (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 449 reviews)); "Work from home was good" ((in 287 reviews)); "I get a pay check and generous PTO" ((in 195 reviews)); "Nice people to work with" ((in 144 reviews)); "Coworkers are a great bunch of people and most are willing to help out whenever they can." ((in 72 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 394 reviews)); "Poor management and very underpaid" ((in 278 reviews)); "no training (your first couple of days is spent in front of the computer for "training")" ((in 191 reviews)); "No work life balance Medium pay" ((in 169 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 101 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What Sedgwick locations have received the highest employee ratings?

Baltimore , Boston , Hunt Valley , Jersey City , Uniondale , Bartlesville , Lexington-Fayette , Texas City , San Diego , Roseville

Skip to content Skip to footer

Notifications

Sedgwick

Sedgwick reviews

3.2

53% would recommend to a friend

(4,592 total reviews)

Mike Arbour

58% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,592 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Apr 24, 2026

Disorganized unit with risk of sudden reassignment

Bodily injury claims specialist

Recommend

CEO approval

Business Outlook

Pros

Technology is decent for liability, but emphasis is on Workers' comp and Disability

Cons

Overworked and unit was disorganized. Never knew when a process change came down because team lead didn't tell us until we did it the old way. Client is king, so if they randomly decide they don't like you you're reassigned or fired.

2.0

Apr 23, 2026

Nothing more than expected, fine as a stopgap job or seasonal work

Customer care advisor

Recommend

CEO approval

Business Outlook

Pros

Easy work, just answering phone calls and making small changes in easy-to-use software. No discrimination or anything, everyone is treated the same. Very specific work hours, so it never encroaches on your work-life balance.

Cons

No opportunity for progression - an absolute minimum wage job. High turnover of employees (due to everyone joining for seasonal work) means no real scope for a team dynamic. Management is quite strict about the little things (you have one job, which is to take calls from customers, and when you are not on a call you have nothing to do. However, if you do not look busy when not on a call, they will be annoyed). Also, they promise a €1000 bonus if you refer someone and they get hired - 2 instalments of €500 when they hit certain time milestones. However, my friend who did that for me never got a single cent of that money, even after I was there for 4 months. The same thing happened to him for someone else he referred, who got hired as well, and actually stayed longer than me.

3.0

Apr 22, 2026

Supportive culture but overwhelming workload and low pay

Disability examiner

Recommend

CEO approval

Business Outlook

Pros

Fun culture helpful supportive leaders and colleagues great learning environment

Cons

Too much work for the hours audits don’t take that into consideration extremely low pay

Viewing 43 - 45 of 4,592 Reviews

Jobs at Sedgwick

Loss Control QA Reviewer

United States

View job

Care Team Representative

Southfield, MI

View job

Care Team Representative

Memphis, TN

View job

Care Team Representative

Irving, TX

View job

Care Team Representative

Orlando, FL

View job