Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (269) , Claims Examiner (257) , Customer Service Representative (208) , Claims Representative (178) , Leave of Absence Coordinator (127) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (57) , Senior Disability Representative (56) , Senior Claims Examiner (55) , Claims Associate (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 453 reviews)); "The ability to work from home since the pandemic has been great!" ((in 282 reviews)); "Worked from home and generous PTO" ((in 193 reviews)); "Seems good and the people are great" ((in 146 reviews)); "Great benefits and time off" ((in 95 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 386 reviews)); "Poor management and very underpaid" ((in 288 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 211 reviews)); "No work life balance at all" ((in 174 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 103 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , New York , Seven Hills , Cincinnati , Phoenix , Roseville , Jacksonville , New Albany , Iowa City , Houston , Long Beach

Sedgwick reviews

3.2

53% would recommend to a friend

(4,618 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Ratings by demographic groups

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Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews

2.0

Mar 30, 2025

Working for nothing

Appeals specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work and full benefits.

Cons

Everything else. They will micromanage you till you want to scream. Monitor your mouse movements and everything. They no longer care about quality but only speed and efficiency. The claims load is unsustainable. Management has no autonomy to help you. The company is being run by a few large investment firms whose goal is to extract the most profit at the expense of everything else. This once proud company is now nothing but a dump. The pay is low compared to the industry. I would look elsewhere.

3.0

Mar 29, 2025

it is just okay

Leave of absence coordinator

Recommend

CEO approval

Business Outlook

Pros

- a lot of exposure to leave laws and management - not all departments are built the same nor teams - your experience will be based of your management team and client you end up with

Cons

- toxic work enviroments -lots of discrimination - nepotisim - Management has no accountability

3.0

Mar 26, 2025

Prepare to drown

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working from home is great. You are sort of left to your devices, but that could be a con for some.

Cons

Insanely overworked. Refuses to hire one additional person to help the work load. Male employees seem to be given better opportunities.

Viewing 454 - 456 of 4,618 Reviews

Jobs at Sedgwick

Remote Housing Support Specialist

Texas

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Remote Housing Support Specialist

Remote Housing Coordinator

Texas

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Care Team Representative

Memphis, TN

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Working for nothing

it is just okay

Prepare to drown

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