Sedgwick reviews

3.2

53% would recommend to a friend

(4,592 total reviews)
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Mike Arbour

58% approve of CEO

51% positive business outlook

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,592 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
5.0
Mar 15, 2016

I Love it

Recommend
CEO approval
Business Outlook

Pros

managment and higher ups are incredible, the training was quick easy and informative, pay is great

Cons

personal con would be my driving time to get to work is long, however I love my job so I am willing to drive

1.0
Mar 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellant PTO however....if you take time off there is no one to cover your caseload therefore you are always behind.

Cons

While working on another account, I was not up to speed on the changes for yet another account. When I asked my supervisor for some training to get up to speed after being in another office for several months she advised me that perhaps I was just getting too old to work full time, have a family and attend school. Incidently I finished my master's degree three months later with a 3.8 GPA. A formal complaint was made regarding the age statement and I was downsized out of the company after seven years. I was the only employee removed as they were actually hiring new colleagues. In the meantime, I was placed on a performance review and went from receivng a bonus for my work in 2010 to being an underachiever in 2012. Did I mention that I was in a meeting at one point where managers were directed to performance colleagues out of their jobs if they couldn't work with them!

2.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

- PTO starts at 20 days per year and increases each year - Flexible hours - Technically only 37.5 hour work weeks - Room for advancement if that’s what you want - I do recommend Sedgwick to friends looking for work but only because it’s a good place to start your career

Cons

- Internal communication issues - it’s impossible to get a timely response from anyone because everyone’s workload is too high to get to it all - Dealing with unhappy clients (due to the lack of responsiveness) becomes extremely frustrating, and management is no help ensuring clients that communication will improve - 90% of your day will be putting out fires - Work loads are impossibly high. Many colleagues work well into the night to complete everything. Management won’t force you to do it, but you’ll feel obligated to avoid client complaints. - Very high turnover rate - Management acts like they understand your concerns, but nothing changed in my years and years at Sedgwick - You have to fight for promotions and raises when you’re already doing the work of a more senior role

Viewing 46 - 48 of 4,592 Reviews

Glassdoor has 4,884 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.