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      Sedgwick

      Engaged Employer

      Sedgwick reviews

      3.2

      53% would recommend to a friend

      (4,603 total reviews)
      avatar

      Mike Arbour

      59% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      5K reviews
      4.0
      Dec 6, 2025

      Wonderful job

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, worked well together

      Cons

      Training was mediocre. Seemed aggravated at class if content wasn’t grasped quickly

      2.0
      Dec 5, 2025

      Unreal workload

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amount of PTO is awesome Benefits are good

      Cons

      -workload is insane, no assistance from upper management. Instead of finding extra help they give you tips on how to better manage your workload when it doubles. -metrics for days. You will be analyzed on every aspect of your day. Required benchmarks aren't adjusted when your workload doubles.

      3.0
      Dec 5, 2025

      The Army of Office Jobs

      Insurance adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for starting a career or obtaining white collar job experience, generally consistent benefits, willing to train people new to the industry, generally diverse workforce with a numerous women in supervisory and management positions, employees can generally expect long term career if desired, recognized by the industry as reputable employer if jumping from here to other carriers and TPAs in insurance, multiple large offices across US.

      Cons

      Compensation generally lower than industry standards, full time hours are considered 37.5 hrs/week rather than full 40.0 hours, vacation/PTO policy very restricted in practice if not on paper, daily priorities vary greatly between clients lending some inconsistency between teams, high claim counts and limited staffing due to insufficient workforce to meet demands, salaried positions require frequent uncompensated overtime, hourly positions routinely demand more work hours than permitted, contributory ongoing occupational training is limited or self-directed only, advancement limited if on a non-management track, few changes to employee policies on behalf of corporate management despite popular demands, employee performance metrics set by clients and interior sales departments rather than reflecting actual realities of claims activity.

      Viewing 154 - 156 of 4,603 Reviews
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      ReviewsSedgwick reviews

      Glassdoor has 4,895 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.