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Staff-patient ratios have been a joke. Day shift can expect to see 1:7 for nurses and 1:9 for CNAs. This wouldn't be so bad if we could go in and complete care per our time management (as you would in any other acute care), but administration and therapy complain that "the patients are in a rehab facility and need to do as much as they can for themselves." Ain't nobody got time fo' that, especially when half of those patients are max assist or total care and the rest are demented; the hospital routinely brings in patients that are clearly unrehabable. Many nursing staff have injured themselves just so we can have a full house. A note for CNAs: our raises are not performance-based and only happen once a year. That person who takes too long of breaks and doesn't answer call lights? Yeah, you get the same $0.10 raise a year they do. That's not an exaggeration.

-Environment at the help desk is AWFUL. Being off the phones for any given amount of time is frowned upon. -Zero appreciation from management for the hard work put in. -High stress environment, no rest in the 8 hours that you're there. -Even after promotion, pay is not worth the stress and workload. -Constantly short-staffed, everyone has to pick up slack for lack of help.