SelectQuote reviews

3.3

54% would recommend to a friend

(1,895 total reviews)
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Tim Danker

66% approve of CEO

54% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Dec 18, 2014

Needs Some Work but all is not lost

Recommend
CEO approval
Business Outlook

Pros

Can make over $100,000. Medical and Dental. Get a seniority bonus. The longer you work here the greater your bonus. The company can be awesome but they need to make some serious changes. $52k base plus commission. You really are finding best prices for people who call in for life insurance and auto insurance so you feel good and honest about what you are saying to the customers. This is why this company still has a chance to turn things around.

Cons

This is just my opinion and everything I say may not be 100% accurate to everyone. Most sales agents must work over 40 hours a week to make over $100,000 which is very possible if you stay at full speed everyday. Encouraged to work as much as possible within the overtime allotted hours. This would be no problem if you felt appreciated and that your hard work would pay off with out constant changes. A few sales people work 40 hours and do well financially but not a common thing to make over $100,000. Ground hogs day. The job is high volume and you are constantly being picked on for what you do wrong. It's nothing personal but it does get to you after a while. If you do not follow all the every changing rules to a T, upper management can take a sale that you worked long and hard to write away from you. I am not sure how this is fair but they believe it is necessary to keep employees on track. Micro management like i have never experienced before. You are treated like children and I am not offended easily and I feel this way as well. Only the new employees seem happy as they have not been there long enough to feel the toll it takes. Very low morale. They seem to be very hard on their managers and never seem to take the feedback we give our managers to heart. This is a guess because they do not share day to day with sales personnel but from what I see this is how it is. We just know not to bother giving feedback any longer because it falls on deaf ears. They may listen to our suggestions but we have yet to see much of a difference. They may be working on making changes, I don't know, but I have not seen anything significant in favor of employees. They force life insurance agents to get their customers an auto quote which cheapens the sales call and makes it feel like a call center when we are suppose to be life insurance agents. Threatened with pay cuts quarterly if you do not get enough customers quote for auto insurance yet we are "life" insurance agents not auto insurance agents. Medical and dental are covered but very expensive. They only match 401k $500 a year or less I think. Makes it a difficult company to want to retire with. They say that there is no cap to commission but it seems that every time people start making a lot of money with a new pay program they roll out, they make changes to prevent further increase. If you are a top performer, there is not much room for growth in my opinion since a promotion to management can at times be a pay cut from what I understand.

1.0
Jun 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Fully-remote work with quality equipment provided for home.

Cons

Requirement of high-speed internet at an absurdly high speed of 1.0 Gig upload and download - costs approx. $90/month. Not covered by company or reimbursed. Do not need anywhere near that speed but required to send screen shot of speed test for proof. Micromanagement and DREADFUL base pay and not great commission/bonus.

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SelectQuote Response
2y
Thank you for taking the time to leave a review. SelectQuote values your feedback as an associate and would like to address your concerns. Throughout training, SelectQuote strives to depict a realistic expectation of the competitive pay and at times challenging sales environment for our candidates to best prepare them for their roles. We understand that at times, that our sales roles can be overwhelming. Additionally, we look to promote a supportive and healthy work-life balance. We are very sorry to hear that this was not your experience. We strive to provide transparency throughout our whole training and onboarding process, and will continue to do so to better guide our candidates. SelectQuote takes your words very seriously and will use them to help us improve the employee experience moving forward. To further voice any concerns, we encourage you to reach out to HR.
1.0
May 16, 2024

RUN AWAY

Recommend
CEO approval
Business Outlook

Pros

Only pro is working from home.

Cons

TERRIBLE leads. Toxic work environment. You are just a number, and they do not care about you. Expected to hit numbers that are impossible based on lead quality. Constantly finding ways to pay you less, my paycheck has only decreased every year. Constant micro management and one on one meetings about how to improve, but you are not allowed to bring up lead quality. Really you will only be successful if you have no ethics or morals, and don't care about signing people up for insurance they cant afford, or wont help them. If you have any health issues they do not care, and you will be let go. They also do mass firings frequently with very few people expecting it. I can not express how toxic this place is. DO NOT APPLY HERE.

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SelectQuote Response
2y
Thank you for taking the time to leave a review for SelectQuote. We appreciate your honest words and would like to address your concerns. Throughout training, we strive to give a clear and concise description of what our agents can expect in their sales roles. It is our goal to effectively communicate the realistic side of the sales environment, including its dynamic and competitive structure. However, we understand that this thorough training can affect our candidates' experiences. We want to give our members the support they deserve within their role, and it is our goal to offer an valued culture. We are sorry if this is not what you experienced during your time with SelectQuote. Please know, that you words are taken seriously and will be used to help us improve the employee experience moving forward. As always, we encourage you to reach out to HR to further discuss any concerns.
Viewing 70 - 72 of 1,895 Reviews

Glassdoor has 2,012 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.