Pros
Training is informative, you’ll learn a lot about Medicare.
Cons
-leads are not inbound (lied to from my interview) -0 accountability from management -this AEP the system crashed everyday because they updated so much right before the busiest season -$19 per policy sold, way below industry avg -Min wage hourly -expect to log into work and randomly have an email from upper management expecting people to memorize new scripts that day, if you don’t, it hits your QA score and you lose more of that $19. -They review 5 of yours calls every month and score you, which affect your QA. So you only get 19 per policy but they can take more of that away through the QA score. -btw the company makes about $500 per policy -if the client cancels the plan within 3 months you have to pay that back to the company. -after your initial training your left to fend for yourself, you’re fired if you can’t keep up -they call people, “screen” them, and transfer them to you. You expect people with Medicare but they actually transfer you anyone willing to stay on the line. If they don’t have Medicare you’re supposed to transfer them to dental department or life insurance department…and both also affect your pay. - so much more wrong with this company, if you’re looking for a long term career, stay away.