SelectQuote reviews

3.3

54% would recommend to a friend

(1,897 total reviews)
avatar

Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,897 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Oct 2, 2017

Aep enroller

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Seems like a growing, thriving, company. Opportunity to get your foot in the door and learn a lot.

Cons

Trainers seem very green. They don't seem to know how to break down the information and have a hard time answering questions that are not already spelled out for them. They don't take the initiative to go find the real answer. Instead your told 'don't worry about that' when they probably just don't know the answer. Still in training and just hoping the floor supervisors will be more knowledgeable and explain in clearer terms

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SelectQuote Response
8y
Thank you for sharing this feedback with us. We are sorry to hear about any challenges you have had during training with your trainers. Please know that we will be looking into the issues you noted. If you have any lingering concern, we encourage you to reach out to our HR or Management Team. We are here to help resolve any disconnect.
1.0
Oct 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Busy season from October 15-December 17th with almost unlimited overtime. Company has great trainers who educate on Medicare and related information.

Cons

Company is heavily micromanaging their employees. They advertise "make 120k plus" but MOST agents make around 55k per year. They used to focus on being commission agnostic and only selling MAPD's and SUPPS but now require dental, vision, critical illness plans etc. Recently, the company updated their Select Care software without testing it first, and lost a lot of their lead partners and money out of agents pockets due to not being able to work. The compensation plan takes a lawyer to review, they look for ways to strip away money. Company won't last another 5 years.

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SelectQuote Response
8y
Thank you for your feedback. We appreciate your letting us know that we have great trainers. Our company is growing quickly and investing heavily in technology. We realize that there will be hiccups along the way, but we have a whole team that is dedicated to readily address and resolve them as they happen and continue to improve the process for everyone. Part of our AEP recruitment process is showing the candidates the actual historical wages where $120K annualized is earned by the top 20% during production, while the average is well north of $70K. We do offer a full suite of products to enable our agents help as many consumers as possible. Many find our AEP sales position a great opportunity to get trained and start a new career in the industry. Despite our best efforts, we regret that you did not have a positive experience with us. We wish you better opportunities ahead of you.
5.0
Oct 2, 2017

Early impressions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive attitude and energy of employees. Focus on "taking care of employees" and "making it right" if there's an issue

Cons

Some training managers don't get what "taking care of employees" and "making it right" really means.

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SelectQuote Response
8y
We appreciate your taking a moment to share this feedback. One of the best things here at SelectQuote is the positive attitude and energy that our employees exude. We do strive to always "take care of our employees" and "make it right" so if you notice that this is not happening across the floor or if you have lingering concerns that need to be addressed, please do reach out to our HR Department. Their door is always open and they welcome candid and honest feedback. Thank you for thoughtful review!
Viewing 1705 - 1707 of 1,897 Reviews

Glassdoor has 2,014 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.