SelectQuote reviews

3.3

54% would recommend to a friend

(1,900 total reviews)
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Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Dec 19, 2017

Undergoing major change

Recommend
CEO approval
Business Outlook

Pros

Stable Company who shops competitive insurance rates for their customers. They have three divisions, Life Insurance, Home and Auto, and Senior to help with all your insurance needs.

Cons

Went from being a large family business to upper management forgetting about the people that made the business. It’s employees.

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SelectQuote Response
8y
Thank you for sharing your thoughts. We recognize that the very backbone of a successful company are its employees. We wish you all the best in your current and future endeavors.
1.0
Nov 1, 2017

Extreme caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, good local management, good benefits. Some agents can work from home.

Cons

New management has gutted out this whole operation and has changed the comp plan every month for the past 4 months. They back track and change it and make it worse in most cases, they have lowered the commission pay and everyone has taken a paycut, the good agents are leaving. The quality of the leads has gone down and the micromanagement has gone up. The executive management team has no idea and does not listen to our local managers who are in the front sales line with the agents. The new management does not have insurance experience.

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SelectQuote Response
8y
Thank you not only for your positive feedback about co-workers, local management and benefits, but also for voicing out your concerns. We are sorry to hear that you have not had a positive experience. Please know that we are listening and we take into consideration candid feedbacks like yours as we continue working in getting better.
1.0
Oct 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Busy season from October 15-December 17th with almost unlimited overtime. Company has great trainers who educate on Medicare and related information.

Cons

Company is heavily micromanaging their employees. They advertise "make 120k plus" but MOST agents make around 55k per year. They used to focus on being commission agnostic and only selling MAPD's and SUPPS but now require dental, vision, critical illness plans etc. Recently, the company updated their Select Care software without testing it first, and lost a lot of their lead partners and money out of agents pockets due to not being able to work. The compensation plan takes a lawyer to review, they look for ways to strip away money. Company won't last another 5 years.

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SelectQuote Response
8y
Thank you for your feedback. We appreciate your letting us know that we have great trainers. Our company is growing quickly and investing heavily in technology. We realize that there will be hiccups along the way, but we have a whole team that is dedicated to readily address and resolve them as they happen and continue to improve the process for everyone. Part of our AEP recruitment process is showing the candidates the actual historical wages where $120K annualized is earned by the top 20% during production, while the average is well north of $70K. We do offer a full suite of products to enable our agents help as many consumers as possible. Many find our AEP sales position a great opportunity to get trained and start a new career in the industry. Despite our best efforts, we regret that you did not have a positive experience with us. We wish you better opportunities ahead of you.
Viewing 169 - 171 of 1,900 Reviews

Glassdoor has 2,017 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.