Semrush reviews

4.0

77% would recommend to a friend

(595 total reviews)
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Bill Wagner

83% approve of CEO

63% positive business outlook

Semrush has an employee rating of 4.0 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Semrush employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

595 reviews
1.0
Sep 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote, unlimited PTO, strong brand, useful valid product

Cons

Privacy violation ( a former employee left also because he/she wasn’t granted a salary increase and this person was pissed off since he/she became aware of my yearly salary blathered by someone internally!!!) Lack of organisation, toxic aggressive management with zero or low experience as managers, humiliating attitude,no proper training for managers, no proper effective fees, no proper onboarding for new hires (just a google sheet filled with links to read),word harassment, patronising attitude from the management, constant unclarity on projects (you loose you time amending your work constantly with no meaning) , toxic workload, 10 pm requests for changes, presentations and data. Weekend encouraged extra workload if you haven’t managed during the week. Not inclusive: many internal docs and tools are still in Russian (Semrush it’s a former Russian startup) now listed in the US but many employees are Russians or Russian speakers! You really feel lack of inclusivity. High turnover, mandatory NDA if they fire you out of the blue (it happened to a professional I know). I literally left running! I was ver sad and overwhelmed by this toxic experience

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Semrush Response
2y
Dear Sender, It’s disheartening to read such reviews, and we’re sorry that you had such an experience while working with us. We can assure you that all salary reviews are based on performance. Our managers regularly conduct feedback meetings and are always open to receiving feedback in return. When it comes to confidentiality: it goes without saying that it’s absolutely compulsory. Diversity, Equity, and Inclusion are currently our top priorities, and we are diligently working in this direction. The same applies to our onboarding process – we recognize that it can be improved, and we appreciate you bringing this to our attention. Such detailed feedback is of the highest value to us. Let’s remain on friendly terms no matter what. Wishing you the best of luck in your future endeavors! Yours, Semrush Team
1.0
Sep 9, 2025

Used to be a good company

Recommend
CEO approval
Business Outlook

Pros

Salaries are on a high of market in EU Great people among those who were hired while company was really growing

Cons

Disclaimer- I had to remove the previous review and re-uploaded this due to confusion with one of the ex-employees who was let go recently. I used to work in the company till end of 2024 and review below is a combination of my firsthand experience of nearly 9 years and recent actions company took. Used to be a great company with lots of growth opportunities and true culture. Now the rift between C level and the rest is enormous, they let go of the teams that worked on projects with different divisionist and no one can replace . After that management blames others in their harsh decisions because apparently no one explained the true value of aforementioned teams. The atmosphere is of fear and uncertainty, especially for those tied to their working visas, but higher management pretends that everything is great (which is not and can be proven by recent results and market reaction, just google it). Internal operations is not even a joke cause it simply doesn’t exist, every division is siloed, there is 0 to very little cooperation, everyone is trying to chase made up goals that have no real influence on results)internal or external). Move towards corporate America was their biggest mistake, as this led to a culture of praising each other and patting on the back between higher management while those who actually do the job suffered for the lack of the better word. Burnout is real, along with transparent hints on the current job market (like be grateful you still work here and don’t complain). Regardless, they will ask employees to create a bunch of fake positive reviews just to keep rating high (just check out a review from 27th of August, the day 120 people were laid off, looks genuine for sure). UPD - already deleted 😆 I’d advise to talk to anyone who’s an ex employee of the last year or so to get a real picture before joining.

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Semrush Response
9mo
Dear Sender, Thank you for your feedback. With the industry changing at such a rapid pace, it's essential to adapt and meet the new needs of the market. We look forward to continuing our commitment and path on leading marketers in SEO and the AI SEO space, as well as put the structure in place to build for scale. Wishing you luck in your next chapter. Thank you, The Semrush Team
3.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

- good commission if you reach your target - amazing product - great reputation - great people ( not managers and leadership)

Cons

terrible treatment of the sales team! 1) Leadership hates salespeople Everyone knows that the leadership hates the sales dep. and sees no value in salespeople. They think the product will sell itself. yes, true, it will if you want to get $120 deals. 2) CONSTANT CHANGES!! The leadership frequently implements significant changes to rules and commission structures every 2-3 months. Sometimes we didn't know our KPIs and how much commission would be paid until the end of the month. People are stressed, tired, and unhappy. The sales job is not easy, why would you make it even harder?! 3) Unexperienced managers, nepotism The company's leadership practices nepotism. The managers lack experience and knowledge of the product and industry. They can't help the team. 4) Fire for feedback, never listen: Leadership doesn't appreciate feedback and can fire you if you don't agree with them and speak out; constant changes in motivation and rules with no answers provided. An authoritarian work environment where obedience is expected. 5) Unequal treatment of Employees, content focus on paying less; Certain long-term employees with extensive books of business receive preferential treatment and very high bonuses. The majority of the team doesn't make money, and can't reach targets because they don't have resources. 4) NO work-life balance Work-life balance is impossible at this company for the sales team. Achieving sales targets requires working extra hours every day, even during vacations, as there are no replacements. Despite putting in long hours, there is no guarantee of reaching the sales target.

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Semrush Response
2y
Dear Sender, Thank you for the feedback. Let us provide detailed comments regarding each point that you made: 1. Sales is currently the fastest-growing Team at Semrush and receives plenty of opportunities for research, development, and experimentation. This is possible because the leadership recognizes the value of the team. 2. Constant changes are a part of our culture and a key value of our company. We openly discuss this aspect with all employees, but we also understand that it may not be suitable for everyone. Regarding plans and KPIs, we ensure clear and timely communication with all metric updates provided quarterly. 3. The comment about nepotism is a bit surprising. We are currently in the process of building a strong leadership team for Sales, and during this process, we interview and hire people from different locations around the world. Therefore, it is just not possible or feasible to systematically hire our friends and family. 4. It is essential to differentiate between being fired for refusing to follow company/team rules and being fired for providing constructive feedback. We want to emphasize this difference — at Semrush we place high importance on not only WHAT we do, but HOW we do it, as well. The company is receptive to constructive feedback and accepts all reasonable ideas to streamline processes. 5. As for compensation, for each location we have our own compensation model based on the market, expectations, and standard of living. We are continuously developing this system and are trying to keep it as competitive as possible. 6. Maintaining a healthy work-life balance is one of our top priorities as a company. Salespeople have the opportunity to take a break twice per year and reduce their workload during those periods with a quota reduction. Additionally, we are continually improving our processes to support work-life balance. With that said, we truly appreciate your feedback and advice for the leadership. We know that sometimes you need an opportunity to be heard, and believe us — we hear you. Good luck with your new endeavors! Yours, Semrush Team
Viewing 232 - 234 of 595 Reviews

Glassdoor has 664 Semrush reviews submitted anonymously by Semrush employees. Read employee reviews and ratings on Glassdoor to decide if Semrush is right for you.