Sendoso reviews

3.5

61% would recommend to a friend

(282 total reviews)
avatar

Kris Rudeegraap and Abhay Rajaram

100% approve of CEO

55% positive business outlook

Sendoso has an employee rating of 3.5 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sendoso employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

282 reviews
1.0
Jan 27, 2023

Dishonest leadership and toxic coworkers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They did offer some nice perks. Two $500 vacation bonuses per year and a weekly $15 lunch gift card. No 401K match.

Cons

They have continuously lied to employees about layoffs. Before the first round of layoffs happened last year, leadership told all the employees on an all-hands that the company had strong cash reserves and nobody had to anything to worry about regarding the industry-wide layoffs that were starting to happen. A couple weeks later they laid off a ton of employees. Everyone got the same word-for-word "personal" email from the CEO. Once again they assured that there wouldn't be layoffs. I think they're on their 3rd or 4th round of layoffs so far. I understand that current market conditions bring challenges, but repeatedly lying directly to your staff, promising them that their livelihoods are in-tact (while behind the scenes you've already put the plan in motion to cut them) is just plain cruel. Layoffs happen unfortunately, but own up to it and be honest and transparent about the situation instead of continuing to lie and pretend everything is fine. And maybe don't post on LI about how you've made "best place to work" lists after ruining hundreds of peoples livelihoods without remorse.

1.0
Oct 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Great people who are driven and motivated to do their best.

Cons

Sendoso is the biggest mess I’ve ever been a part of. As someone who has made a career in start ups, this organization by far is the most disjointed. Zero culture. Clear discrimination. Nepotism. Lies. Let’s be clear, these reviews around poor “executive leadership” are a blanket statement. The coo sits in an ivory tower and commands every small situation be run by her while the CEO is so in over his head, his only focus is public relations. Genuine curiosity, do you also sign off on the order forms for the snacks in office? This team looks down at the employees below as peasants who are all replaceable unless you’re buddies with the right people. Every other executive, even at the c-level, don’t have the authority to make decisions- they are executing decisions that have already been made by the coo. There’s a revolving door within leadership and it’s clear why: these people have had careers and experience but come into Sendoso and aren’t allowed to make any decisions that will be impactful and fix the issues at hand. Not sure how this person got all the power in the organization but she’s driving the company into the ground. These decisions are short term being made with finance in mind- glad you have enough cash to keep Sendoso “alive” for the next year & a half, but what’s it actually going to look like? Just go back to the glory days where you close a $10k deal and rack up a bar tab that eats away those profits. That’s where the operating maturity of this org is. Who are you trying to fool by pretending to be anything more sophisticated? Good luck on your go forward path, with every step forward you always go 10 steps back to your original square one team who can’t build this business in the first place. How do you think you got here? Stop lying to your employee base on the state of the business. These are people’s lives you are screwing over with a laughable severance package of 4 weeks. For tech, that’s not even close to standard. It doesn’t even attempt to make things right or bridge an employment gap for someone who has taken a chance on this org, believed in it, poured their life into its success… you all really said “take out the trash” after you’ve repeatedly LIED to them and gave zero support.

3.0
Jun 7, 2022

Sold on a false promise

Recommend
CEO approval
Business Outlook

Pros

I started working on the recruiting team at Sendoso in summer of 2021 and honestly was the best job I've ever had. Sendoso just received their series C funding, the team I was working on was so fun, amazing and supportive, the CEO was incredibly hands on in the best way possible for our team. It kind of felt too good to be true (turns out, it was). We were told we were going to double the size of the company by the end of 2022, we were on a "hypergrowth rocket ship", if we hit a certain number of hires by the first half of the year then we would receive a Presidents club style vacation. The team went from 4 people to over 30 people in my time with Sendoso. Everything took an absolute 180 in May. At the start May, Sendoso went on a hiring freeze and we were told it would last 2 weeks. After 2 weeks we received zero update and 1 month later we still heard nothing, it wasn't looking good. Thursday evening they put back to back meetings scheduled for Monday morning on the whole team's calendar with the team's leaders. It was very obvious these meetings were going to be layoffs, there were tons of signs pointed in that direction. Monday morning, the layoffs began and in total they ended up laying off 140 people including almost the entire recruiting team. We were provided 4 weeks severance. I truly felt we were sold on a false promise. Nothing felt worse than waiting all weekend for those scheduled meetings on Monday morning, which was likely going to result in layoffs. In April, Sendoso announced that they were building a $40m office in Scottsdale, less than 2 months later layoffs occurred but no word of cancelling the building of the office. I can't help but feel really sad over the whole situation because it seemed extremely preventable.

Cons

Tons of people in management who are there because they've been with Sendoso since the beginning but are very incompetent. Lack of transparency. In my less than 1 year there, they fired 4 executives, some they were transparent about, some they were not. Lack of communication all across the org. Pay is not as competitive as other tech companies. No work from home stipend/internet reimbursement. The recruiting team was not provided cell phones, meaning we had to call candidates using our personal phones.

Viewing 4 - 6 of 282 Reviews

Glassdoor has 299 Sendoso reviews submitted anonymously by Sendoso employees. Read employee reviews and ratings on Glassdoor to decide if Sendoso is right for you.