Sendoso reviews

3.5

61% would recommend to a friend

(282 total reviews)
avatar

Kris Rudeegraap and Abhay Rajaram

100% approve of CEO

55% positive business outlook

Sendoso has an employee rating of 3.5 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sendoso employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

282 reviews
2.0
Jun 11, 2020

Disorganized & No Accountability At the Top

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The company does try to create a positive culture - The product has so much potential and if we can get past our internal struggles soon, it will be great - There are some great people here now who work hard

Cons

- Nepotism - Leadership in the CS org has driven that team into the ground - Service model changes on a regular basis - Lower level leadership regularly speaks in tones that make us fearful of losing our jobs - Team members all around us getting let go and being told the decision is based on performance, but none have been put on any kind of a performance plan - Many people across the org are disingenuous - Questionable promotions all the time

1.0
Jan 31, 2023
Recommend
CEO approval
Business Outlook

Pros

At one point Sendoso had a ton of great talent. Their talent density and soft-skilled focus on remote-first communication was reasonably good. We collaborated, made decisions, and executed quickly as One Team. There was a strong desire to build a platform that'd enable recently hired new teams to build new product features easily, with autonomy, and using some of the best tools in the industry. We were positioned for success, and eager to win. There was camaraderie among us and respect for our engineering leaders.

Cons

However, the chronic inability for upper management to make clear, decisive, well reasoned and well communicated decisions focusing on high ROI business problems quickly diluted and wasted time and talent. There was clear antipathy towards engineering in much of the business that bordered on nonsensical for a SaaS company. Chronic firings throughout the engineering org ensued. The all-hands were total clown shows and insulted people's professionalism and intelligence. They were uninformative wastes of time. These same all-hands also gaslit everyone into the idea that everything was fine, the company was healthy and had a clear understanding of the challenges ahead, though they'd never enumerate or specify. Anyone with any experience or sense knew the writing was on the wall. Business health info communicated to the staff was so high level and hand-wavy it was useless. Many projects were started and scraped without any real methodology, communication or accountability. Entire teams imploded after repeated layoffs, while restructuring was delayed by months, leaving teams and people in a vacuum of indecision, without clarity around road-maps, vision, or tactical prioritization. All marks of high functioning organizations began to trend downwards. Sendoso should serve as a case study in founder c-suite and board mis-management, how to squander rainy-day funds, how to destroy productivity and trust, and how to waste opportunity.

2.0
Oct 28, 2022

Massive Disappointment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are incredibly talented employees at Sendoso. Good work/life balance and solid pay.

Cons

Sendoso painted a very pretty picture but ended up being a massive disappointment. People are promised growth and the ability to make an impact but, this company is run by 2 people and no one else can have a voice. There are very talented leaders here who are not able to make any changes. After the first round on layoffs, we were told there would not be any additional layoffs, but 4 months later even more people were let go. If you are looking for transparency, honesty and stability run in the other direction.

Viewing 10 - 12 of 282 Reviews

Glassdoor has 299 Sendoso reviews submitted anonymously by Sendoso employees. Read employee reviews and ratings on Glassdoor to decide if Sendoso is right for you.