Sendoso reviews

3.5

61% would recommend to a friend

(282 total reviews)
avatar

Kris Rudeegraap and Abhay Rajaram

100% approve of CEO

55% positive business outlook

Sendoso has an employee rating of 3.5 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sendoso employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

282 reviews
1.0
Feb 1, 2023

Going out of business

Recommend
CEO approval
Business Outlook

Pros

Company was exciting 2 years ago when the product was new and got a boost from Covid. Culture is (was) pretty fun.

Cons

If you’re considering accepting an offer here, please know that the company is clearly going out of business and they are only hiring to somehow try to hit last minute goals for the board and delay the inevitable. They have done significant layoffs every quarter for 3 quarters in a row and there are less than 100 people left. LinkedIn headcount says 450 and its a lie because they handed out advisory roles to over 300 people for microequity ($500 or so). This company blew up and had a great run, but it’s a Covid product that didn’t deliver on it’s promises. They are off boarding business by the millions, not landing new business, and it’s bleeding to death. A lot of really great, smart, people took a chance on Sendoso just to get fired or laid off in 6 months or less. Ask yourself if you want to be one of them. P.S. - I had a decent experience there over the years. But I’m writing this because what I’ve seen them do to new hires for the last 3 quarters is absolutely disgraceful. Beware.

1.0
Jan 31, 2023
Recommend
CEO approval
Business Outlook

Pros

At one point Sendoso had a ton of great talent. Their talent density and soft-skilled focus on remote-first communication was reasonably good. We collaborated, made decisions, and executed quickly as One Team. There was a strong desire to build a platform that'd enable recently hired new teams to build new product features easily, with autonomy, and using some of the best tools in the industry. We were positioned for success, and eager to win. There was camaraderie among us and respect for our engineering leaders.

Cons

However, the chronic inability for upper management to make clear, decisive, well reasoned and well communicated decisions focusing on high ROI business problems quickly diluted and wasted time and talent. There was clear antipathy towards engineering in much of the business that bordered on nonsensical for a SaaS company. Chronic firings throughout the engineering org ensued. The all-hands were total clown shows and insulted people's professionalism and intelligence. They were uninformative wastes of time. These same all-hands also gaslit everyone into the idea that everything was fine, the company was healthy and had a clear understanding of the challenges ahead, though they'd never enumerate or specify. Anyone with any experience or sense knew the writing was on the wall. Business health info communicated to the staff was so high level and hand-wavy it was useless. Many projects were started and scraped without any real methodology, communication or accountability. Entire teams imploded after repeated layoffs, while restructuring was delayed by months, leaving teams and people in a vacuum of indecision, without clarity around road-maps, vision, or tactical prioritization. All marks of high functioning organizations began to trend downwards. Sendoso should serve as a case study in founder c-suite and board mis-management, how to squander rainy-day funds, how to destroy productivity and trust, and how to waste opportunity.

1.0
Jan 31, 2023

Steer Clear

Recommend
CEO approval
Business Outlook

Pros

You can work from home.

Cons

Three rounds of layoffs within 7 months is inexcusable. Finance needs to forecast better than that, and the team needs to actually train their sales people. There is no enablement or guidance on how to sell the product, the pricing is far too expensive, and quota completely unattainable. I believe the company will be sold, or out of business by 2024, so I wouldn't start a job here in any department. There are plenty of other software companies that have better leadership.

Viewing 85 - 87 of 282 Reviews

Glassdoor has 299 Sendoso reviews submitted anonymously by Sendoso employees. Read employee reviews and ratings on Glassdoor to decide if Sendoso is right for you.